Job Responsibilities- Assist the General Manager in overseeing day-to-day operations.
- Provide leadership and guidance to staff members.
- Assist in creating and implementing operational strategies to meet business goals.
- Ensure excellent guest service and guest satisfaction.
- Manage budgets, financial performance, and reporting.
- Collaborate with various departments to optimize efficiency.
- Handle escalated guest issues and resolve conflicts.
- Monitor compliance with company policies and procedures.
Critical Skills & Experience Requirements- Bachelor's degree in Business Administration or related field.
- 10+ years of experience in a leadership role within the hospitality or service industry.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Financial acumen and experience with budget management.
- Ability to work in a fast-paced and dynamic environment.
Salary range for the position $78,217-$95,551
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.
