Assistant General Manager, San Francisco (City)

Equinox

$72K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of management experience in an operational setting
  • Strong verbal and written communication abilities
  • Preferred experience in high touch customer service
  • Excellent time management and follow-up skills
  • Experience in financial management
  • Bachelor's Degree preferred
  • Physical ability to lift 25 pounds and remain mobile throughout the facility

Responsibilities

  • Influence and inspire a dynamic team
  • Interview, hire, train, and manage multiple departments
  • Conduct monthly and annual staff performance evaluations
  • Ensure adherence to supply budgets and ordering timelines
  • Provide exceptional customer service to club members
  • Support ancillary departments and sales alongside the General Manager
  • Monitor safety and security, following Risk Management procedures

Benefits

  • Complimentary club membership
  • Access to perks and incentives on company products and services
  • Competitive benefits and industry-leading commission opportunities
Full Job Description
Job Description

RESPONSIBILITIES:
  • Influence and inspire a dynamic work force
  • Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments to meet the Equinox brand standards - assist departments in developing schedules and ensuring adherence to payroll budgets
  • Complete staff performance evaluations monthly and annually
  • Adhere to monthly ordering timeline and supply budgets
  • Ensure a high-level of costumer service to club members
  • With partnership of General Manager, support ancillary departments and sales
  • Awareness of monthly departmental goals and monthly projections
  • Ensure cleanliness of club per Equinox's company standard
  • Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
  • Help facilitate all other projects or responsibilities as delegated by the General Manager
  • Must be open to location reassignments - must be able to work flexible schedules dependent on the needs of the business


Qualifications
  • Qualified candidates must have proven leadership ability with 1-3 years of management experience in a operational management industry
  • Strong verbal and written communication skills
  • High touch customer service experience preferred
  • Effective time management and follow up skills
  • Financial management experience
  • Bachelor's Degree preferred
  • Will be provided via Assistant General Manager onboarding manual
  • PHYSICAL REQUIREMENTS
  • Ability to lift 25 pounds
  • Able to be mobile throughout the facility all day


Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Pay Transparency: $72,000 - $90,000 Annually

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