Dave & Buster

Assistant General Manager

Dave & Buster$74K — $87K *
Utica, MI 48317In-Person
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 21+ years old
  • 5+ years in Restaurant/Hospitality
  • Skilled in cost management
  • Strong business understanding
  • Leadership capability for guest experience
  • Availability for varied shifts including weekends and holidays
  • Comfortable working in a fast-paced, noisy setting

Responsibilities

  • Promote employee relations through effective delegation
  • Analyze financial data and create revenue growth plans
  • Oversee staff training programs
  • Ensure appropriate staffing for optimal customer experience
  • Deliver exceptional guest experiences with quality food and entertainment
  • Maintain safety for guests and staff
  • Enhance operational procedures through detail-oriented practices

Benefits

  • Competitive salary
  • Quarterly bonus program
  • Health, dental, and vision insurance
  • Long and short-term disability coverage
  • Employee Assistance Program for support
  • Buster's Legacy Fund for team member assistance
  • 401K matching plan
  • Complimentary food and gameplay
  • Opportunity to work in a large leadership team
  • Fun work environment with growth across two brands
Full Job Description
Job Description:

THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager.

  • You love working in a fast-paced, multi-faceted restaurant/entertainment scene
  • You can communicate with the team members and guests in a way that inspires FUN!
  • You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
  • You have never met a goal you can't beat
  • You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
  • The ability to oversee all aspects of the business - from the most minor details to the big picture.


Requirements:
  • 21+ years of age
  • 5+ years of Restaurant/Hospitality Experience
  • Proficient in managing the cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • The ability to work weekends, nights and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions.


What will you be doing daily?
  • Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
  • Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
  • Assures the execution of staff training programs.
  • Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
  • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
  • Maintain a safe and secure environment for all guests and staff
  • Continuously improves operational execution through attention to detail and adherence to operating standards and procedures


PERKS!
  • Competitive salary
  • Quarterly bonus program
  • Health, Dental, Vision, Long & Short-term Disability
  • Employee Assistance Program
  • Buster's Legacy Fund (Supports team members during difficult times)
  • 401K matching plan
  • FREE food
  • FREE gameplay
  • Large leadership team = multiple managers per shift
  • FUN work environment
  • Grow your career!
    • Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities


Salary Range:
74215

87312

About Dave & Buster

Dave & Buster's Entertainment, Inc. is an American restaurant and entertainment business headquartered in Dallas. Each Dave & Buster's has a full-service restaurant and a video arcade. As of July 2021, the company has 140 locations in North America. The company has been profitable every year since it was founded.
Learn more about Dave & Buster
Size
15,000 employees
Market Cap
$1.6 billion
Industry
Net Income
-$125.2 million
Founded
1982
5 Year Trend
+5.3%
Revenue
$666.8 million

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