Join the global leader in facilities management and accelerate your career as an
Assistant Facilities Manager with Fortune 500 clients!
Location: Franklin, MA
Work Schedule: Onsite, M-F Flexible dayshift, on-call rotation support required Reports to: Facilities Manager
Estimated compensation for this position is: $80,000 - $95,000
What this job involves:JLL is seeking an experienced Assistant Facilities Manager with advanced expertise in soft services management, operational coordination, and client relationship support. This position is ideal for facilities professionals looking to elevate their career by taking on strategic coordination responsibilities while maintaining hands-on oversight of essential facility services. As our Assistant Facilities Manager, you'll oversee housekeeping, janitorial, reception, catering, landscaping, and other soft services operations while serving as a key support to the Facilities Manager and client liaison. You'll report directly to the Facilities Manager and collaborate closely with vendors, service providers, and internal teams to drive operational excellence, service quality, and client satisfaction across the portfolio.
What your day-to-day will look like:- Oversee housekeeping, reception, landscaping, catering, mail services, and waste management operations
- Build client relationships, respond to feedback, and support service reviews and planning sessions
- Assist with service assessments, vendor evaluations, and portfolio-wide standards implementation
- Support budget development, track expenses, and identify cost-saving opportunities
- Manage vendor performance through inspections, audits, and relationship building
- Ensure regulatory compliance, monitor performance metrics, and maintain operational documentation
- Guide staff and vendors while promoting service quality and cross-functional collaboration
Required Qualifications:- 5+ years facilities management experience focused on soft services coordination
- Experience managing housekeeping, janitorial, reception, catering, and landscaping services
- Strong vendor management skills including service agreements and performance monitoring
- Budget support experience including cost tracking and financial analysis
- Proficiency in maintenance management systems and Microsoft Office applications
- Ability to conduct facility inspections and travel between properties
- Valid driver's license and availability for on-call rotation
Preferred Qualifications:- Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or related field
- Professional certifications (CFM, FMP, IFMA, or service management credentials)
- Portfolio or multi-site facilities management experience
- Background in commercial office environments, corporate campuses, or hospitality operations
- Knowledge of health and safety regulations and environmental compliance standards
- Client-facing experience with demonstrated relationship management skills
- Strategic thinking with strong analytical and problem-solving abilities
Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.
#FMjobs
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:80,000.00 - 95,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:On-site -Franklin, MA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Accepting applications on an ongoing basis until candidate identified.
