Wynn Resorts

Assistant Director - Workforce Management

Wynn Resorts • $75K — $95K *
Las Vegas, NV 89110In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 2+ years in a similar role required
  • Strong partnership and communication skills with leaders
  • Advanced proficiency in Microsoft Excel and reporting software
  • Bachelor's degree in finance, business, accounting, or related field preferred
  • Experience in hospitality operations and resort settings
  • Exceptional communication skills are essential

Responsibilities

  • Observe and collect information from various business sources
  • Analyze staffing data and recommend improvements to senior management
  • Prepare and present detailed reports on findings and guidelines
  • Develop comprehensive reports addressing data gathering and resolution of issues
  • Perform ad-hoc analyses of labor-related matters
  • Contribute to the strategic planning in line with division goals
  • Advise on staffing models and labor management strategies
  • Guide business units on scheduling and leave management issues
  • Oversee Workforce Management operations for daily effectiveness
  • Support staff development and operational excellence

Benefits

  • Opportunity to influence labor optimization at a premier resort
  • Work closely with business leaders to enhance service standards
  • Engagement in strategic planning initiatives
  • Collaboration with various departments for staffing improvements
  • Career growth potential with leadership responsibilities
Full Job Description
Job Description

The Wynn Las Vegas Assistant Director of Workforce Management works proactively with business leaders to identify labor optimization opportunities. Seeks to understand business needs based on established service standards and productivity levels for all positions and maximize occasions for departmental and company success. This task will encompass monitoring and evaluating the staffing levels, business volume efficiency, and correlated customer satisfaction results for all areas of the property. This position requires a strong background in information technology, process improvement experience and statistical analysis. The Assistant Director of Workforce Management will report directly to the Director of Workforce Management.

Job Responsibilities:
  • Observe, receive, and otherwise obtain information from all relevant business sources.
  • Analyze staffing data provided by department and Finance and make recommendations to senior management.
  • Prepare detailed reports on findings. Review and communicate recommendations and guidelines for solutions to business leaders and human resources.
  • Develop turnkey reports, including data gathering, processing, automation, documentation, accuracy, and resolving issues and questions.
  • Perform ad-hoc analyses of labor issues.
  • Provide input into the strategic plan consistent with the strategic vision of the division.
  • Work with complex department heads to adjust staffing models
  • Actively advise and provide guidance to the business units around scheduling, labor management and leave management.
  • Assist in the direction of Workforce Management operations, including day-to-day activities, process optimization, performance outcomes, and the effective management, development, coaching, and support of staff to achieve organizational goals and operational excellence.
  • Act as the Director in their absence.
  • Perform other job duties as requested by executive leaders.


Qualifications
  • Two or more years of experience in a similar role.
  • Ability to partner and communicate with property leaders.
  • Advanced Microsoft Excel skills and experience with reporting software preferred.
  • Bachelor of Science degree in finance, business, accounting, or a related field preferred.
  • Experience in hospitality operations.
  • Experience in a resort setting.
  • The ideal candidate will have superior communications skills

Age, Certifications and Work Cards:
  • 21 years of age or above.
  • No certifications or work cards are required for this position.

Other Duties

This job description is not designed to contain an all-inclusive list of duties or responsibilities that are required of the employee for this position. These may change at any time with or without notice.

About Wynn Resorts

Wynn Resorts, Limited is a developer, owner and operator of destination casino resorts. The Company operates through two segments: Wynn Palace and Wynn Macau. Its Wynn Palace segment includes Encore at Wynn Macau resort. The Company's Wynn Macau segment includes Wynn Macau and Encore at Wynn Macau. It operates approximately two luxury hotel towers with a total of over 1,010 guest rooms, suites and villas, approximately 140 table games and over 710 slots in Wynn Palace and over 970 table games and approximately 860 slots in Wynn Macau. Its integrated resorts include accommodations, gaming, dining, entertainment and retail. The Company's Macau operations feature approximately 273,000 square feet of casino space with over 500 table games and approximately 840 slot machines. The Company also includes the Wynn Las Vegas resort, with approximately 410 table games and over 1,570 slot machines.
Learn more about Wynn Resorts
Size
26,950 employees
Market Cap
$9.6 billion
Industry
Hospitality & Recreation
Net Income
-$2 billion
Founded
2002
5 Year Trend
-2.8%
Revenue
$2 billion
NASDAQ
WYNN
* Ladders Estimates

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