The Hartford Financial Services Group, Inc

Assistant Director, Small Business Marketing Strategist

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in marketing strategy or related disciplines.
  • Proven experience developing strategies for complex products or services.
  • Strong ability to translate customer insights into actionable strategies.
  • Proficient at influencing without authority in a matrixed environment.
  • Excellent communication and storytelling skills for executive presentations.

Responsibilities

  • Develop integrated marketing strategies aligned with business goals.
  • Translate objectives into actionable marketing plans and success metrics.
  • Lead go-to-market strategy development and audience prioritization.
  • Analyze data to derive insights for marketing strategy.
  • Create compelling messaging frameworks and campaign concepts.
  • Influence stakeholders across functions through effective recommendations.
  • Define success metrics and identify optimization opportunities for campaigns.

Benefits

  • Opportunity to work in a collaborative, cross-functional environment.
  • Access to AI-enabled marketing tools and emerging technologies.
  • Support for continuous learning and improvement initiatives.
  • Engagement in customer experience program development.
  • Possibility for participation in strategic decision-making processes.
Full Job Description
AD Marketing - MC07AE

Assistant Director, Marketing Strategist Small Business

The Hartford is seeking an Assistant Director, Marketing Strategist to help transform business priorities into insight-driven marketing strategies that drive growth, engagement, adoption, retention, and customer value. This role serves as a- strategic partner to Small Business, Product, Sales, Distribution, Analytics, Enterprise Marketing, and channel teams, translating customer insights, business objectives, competitive intelligence, and market trends into actionable marketing recommendations.

The ideal candidate excels at connecting research and data to marketing strategy and is equally comfortable developing go-to-market plans, audience strategies, messaging frameworks, creative briefs, and measurement approaches. This individual will independently lead strategic initiatives from concept through recommendation to execution while influencing stakeholders across multiple functions.

Key Responsibilities

Marketing Strategy & Go-to-Market Planning
  • Develop integrated marketing strategies that support business priorities, product launches, capability adoption, customer experience improvements, and growth initiatives.
  • Translate business objectives into actionable marketing plans, audience strategies, positioning, messaging, channel recommendations, launch plans, and success metrics.
  • Lead development of go-to-market strategies, including audience prioritization, value proposition development, and market activation planning.
  • Provide strategic recommendations that inform annual and quarterly planning activities.


Audience & Customer Insights
  • Analyze customer, market, competitive, and performance data to identify actionable insights that inform marketing strategy.
  • Develop audience segmentation frameworks, customer journey recommendations, and persona-driven marketing approaches.
  • Partner with research and analytics teams to translate findings into business and marketing recommendations.


Positioning, Messaging & Creative Strategy
  • Develop value propositions, messaging frameworks, campaign concepts, and strategic narratives.
  • Create clear, actionable strategic briefs that align stakeholders and agency partners around strategic direction.
  • Ensure messaging is customer-centric, differentiated, insight-driven, and consistent across channels.
  • Translate complex insurance products, capabilities, and business concepts into compelling customer benefits.


Cross-Functional Partnership & Influence
  • Serve as a strategic partner across Product, Sales, Distribution, Underwriting, Customer Experience, Analytics, and Marketing teams.
  • Lead strategic working sessions and facilitate alignment among stakeholders with diverse priorities and perspectives.
  • Influence decision-making through recommendations supported by research, insights, performance data, and business context.

Measurement & Optimization
  • Define success metrics and measurement approaches for campaigns and strategic initiatives.
  • Partner with analytics teams to evaluate performance and identify optimization opportunities.
  • Develop post-launch recommendations and learning agendas to improve future performance.
  • Support a culture of testing, learning, and continuous improvement.


Qualifications
  • 7+ years of experience in marketing strategy, product marketing, communications strategy, consulting, market research, or related disciplines.
  • Demonstrated experience developing marketing strategies, go-to-market plans, positioning, and messaging for complex products, services, or business initiatives.
  • Strong experience translating customer insights, research, and data into actionable recommendations.
  • Proven ability to influence cross-functional stakeholders without direct authority and move work forward in a matrixed environment.
  • Excellent written, verbal, facilitation, presentation, and executive-ready storytelling skills.
  • Experience within insurance, financial services, healthcare, technology, or another highly regulated industry.
  • Experience supporting product launches, adoption initiatives, customer experience programs, or change management efforts.
  • Experience defining KPIs and performance readouts that inform optimization decisions
  • Familiarity with AI-enabled marketing tools and emerging marketing technologies.
  • Experience working with agencies, creative partners, and research providers.

Success in this role will be measured by:
  • Quality and adoption of strategic recommendations.
  • Effectiveness of go-to-market strategies and launch plans.
  • Business impact of initiatives supported.
  • Stakeholder feedback on strategic partnership, facilitation, clarity, and follow-through.
  • Development of differentiated positioning and messaging.
  • Ability to identify and capitalize on growth opportunities.
  • Contribution to acquisition, engagement, retention, adoption, and customer value goals.


Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$104,800 - $157,200

About The Hartford Financial Services Group, Inc

The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds. Throughout our rich history of more than 200 years, countless businesses and individuals, including Robert E. Lee, Abraham Lincoln and Babe Ruth, have turned to our company for protection. The Hartford celebrated its 200th anniversary in 2010.

The Hartford Financial Services Group, Inc. Careers

Join the esteemed team at The Hartford Financial Services Group, Inc., a leader in investment and insurance, where we offer more than just job opportunities—we provide a platform for professional growth and innovation. As one of the most respected names in the financial services industry, The Hartford is dedicated to fostering a culture of diversity, leadership, and continuous development.

Work You’ll Do

Embark on a career with The Hartford and contribute to our mission of helping customers achieve amazing financial outcomes. You will have the chance to work alongside a team of experts who are not only skilled in their fields but are also passionate about making a difference.

Transform Your Career

At The Hartford, we believe in nurturing talent through comprehensive training programs and robust career development opportunities. Our commitment to professional growth is evident in our dynamic leadership and diversity training programs that prepare you for the future.

Innovate with Us

Innovation is at the heart of everything we do at The Hartford. Join us and bring your unique perspective to help shape the future of financial services. Our collaborative environment encourages creativity and is the perfect place to advance your skills in groundbreaking ways.

Be Part of a Great Team

The Hartford is not just a company; it's a community. We pride ourselves on a workplace culture that upholds the values of inclusivity and teamwork. By joining us, you’ll work on diverse teams that value your insights and encourage networking and mutual support.

Future-Proof Your Career

With a wide range of job opportunities, from internships to full-time positions, The Hartford offers a path for everyone. Whether you’re just starting out or looking to take your career to the next level, we provide the tools and support needed to succeed. Our benefits package is designed to ensure that our team members are well taken care of, not only at work but in all aspects of life.

Explore Job Opportunities and Internships

Whether you're polishing your resume, preparing for an interview, or seeking to enhance your employment experience, The Hartford has a position to match your skills and ambitions. We are continuously hiring and looking for new talent to join our thriving team.

Stay Connected

Join Our Team Search open positions that match your skills and interest at The Hartford. We look for passionate, curious, creative, and solution-driven team players.

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Learn more about The Hartford Financial Services Group, Inc
Size
18,500 employees
Market Cap
$24.1 billion
Industry
Net Income
$1.7 billion
Founded
1810
5 Year Trend
+6.5%
Revenue
$20.5 billion
NASDAQ

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