Job ID: 16395

Business Unit: MTA Construction & Development

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Delivery Services Office

Date Posted: Jul 2, 2026

Description

JOB TITLE:

Assistant Director, Quality (Various)

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/Various

REPORTS TO:

Director, Quality

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8 : 3 0 AM to 5: 0 0 PM or as required (7.5HR/ DAY)

JOB FAMILY: GEN

GRADE :008

SALARY RANGE:

$123,294 to $154,117

DEADLINE:

Open Until Filled

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

Telework

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job S ummary

The Assistant Director of Quality will help lead MTA C&D Quality Management to ensure compliance with contract and quality process requirements by implementing and continuously improving a robust quality management system.

Responsibilities

Directs quality reviews of external designs, materials, and installation requirements, activities, and processes to ensure compliance.

Works with internal Business Unit personnel and teams to identify, understand and follow requirements.

Works with MTA C&D Contracts staff to establish ongoing review, development, and update of quality requirements for external consultants/contractors/suppliers.

Provides feedback to other C&D department managers and teams to identify and develop requirements and processes to support the successful execution of C&D programs and projects .

Supports activities to ensure the ongoing continuation of the MTA C&D ISO 9001 registration, including developing and implementing continuous improvement programs by securing active participation from consultants/contractors/suppliers.

Works with internal Business Unit personnel to ensure Consultant/Contractor development/maintenance/ implementation of contractually required Quality Programs, including compliance with Inspection & Test Plans by Suppliers and Independent Testing Laboratories.

Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements, and activities to ensure the successful execution of the MTA C&D Capital Program.

Education and Experience

Bachelor's degree in Business, Engineering, Architecture, Construction or Project Management, Transportation, or a related field.

Must have a minimum of eight (8) years of related experience.

Must have a minimum of four (4) years in a management or supervisory role and/or project/quality manager role in a large, multi-faceted organization.

Competencies:

Experience developing and implementing Quality Management Programs to meet established organizational goals and processes, including ISO 9001 Standard requirements .

Experience in project management for projects with highly complex systems preferred.

Substantial experience leading and managing contractors, subcontractors, or vendors.

Excellent communication and interpersonal skills.

Proven ability to build relationships and work collaboratively with stakeholders at all internal organizational levels.

Demonstrated ability to work in a high-profile, high-pressure environment effectively.

Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement.

Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.

Must possess excellent team-building, listening, problem-solving, and prioritization skills.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

Commuting Made Easy - Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

Premium Health Coverage at Low Cost - Access high-quality individual, family , and domestic partner healthcare, dental, vision, and life insurance plans.

Secure Your Future - Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

Generous Time Away - Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

Holistic Support Services - Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

Learning & Development Program - Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

Educational Investment - Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

Employee Assistance Programs - Comprehensive support services to help you navigate life's challenges with confidence and resources.

Discounts & Perks - Take advantage of MTA employee discount programs offering savings on products and services.

Connect & Belong - Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

How to Apply

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.

Additional Information:

Final salary is determined by experience, skill set , and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").