Assistant Director of Security

Hyatt Hotels Corporation

$75K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Prior hotel security leadership experience essential; luxury hotel background is a plus.
  • Strong judgment and communication skills, with a focus on documentation and de-escalation.
  • Proven ability to lead a team consistently and fairly.
  • In-depth knowledge of incident response, investigations, and safety standards.
  • NYS Security Guard License preferred; must be obtainable if not held.
  • FDNY Fire and Life Safety Director certification preferred.
  • Willingness to work flexible hours, including nights, weekends, and holidays.

Responsibilities

  • Oversee the daily operations of the hotel security department.
  • Supervise and support security team members in their roles.
  • Respond to incidents and ensure proper investigations are conducted.
  • Prepare and participate in emergency preparedness drills.
  • Monitor access control to ensure the safety of guests and staff.
  • Ensure compliance with safety standards and hotel policies.
  • Document and report security-related incidents and activities accurately.

Benefits

  • Comprehensive health insurance options available.
  • Paid time off including vacation and sick leave.
  • 401(k) retirement plan with company match.
  • Employee discounts on hotel rates and services.
  • Opportunities for professional development and training.
Full Job Description
Summary:
The Assistant Director of Security is responsible for the oversight of the safety and security of the hotel. This position reports to the Director of Hotel Facilities and assists with the daily leadership of the Security Department, including team supervision, incident response, investigations, emergency preparedness, access control, and safety compliance.

Qualifications:

Qualifications
  • Prior hotel security leadership experience required; luxury hotel experience preferred.
  • Strong judgment, communication, documentation, and de-escalation skills.
  • Ability to lead a team with fairness, consistency, and accountability.
  • Knowledge of incident response, investigations, emergency procedures, and safety standards.
  • NYS Security Guard License preferred or ability to obtain as required.
  • FDNY Fire and Life Safety Director certification preferred.
  • Flexible schedule required, including evenings, weekends, and holidays.

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