NYC Health + Hospitals

Assistant Director

NYC Health + Hospitals$90K — $120K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in hospital administration or related field, or Bachelor's degree with one year of relevant experience.
  • Experience in administrative functions within a healthcare setting is preferred.
  • Strong communication skills to interact with various stakeholders.
  • Ability to manage and resolve conflicts effectively.
  • Experience with disaster response and incident command systems is advantageous.

Responsibilities

  • Cover night, weekend, and holiday shifts as required.
  • Collaborate with AOD colleagues and facilitate handoffs of significant concerns.
  • Communicate effectively with nursing and senior leadership as needed.
  • Resolve conflicts involving patients, families, and staff.
  • Serve as first contact for problem resolution during off-hours.
  • Coordinate activities during disaster alerts and manage the Incident Command Center.
  • Ensure safe hospital operations and timely patient flow outside of normal hours.

Benefits

  • Comprehensive health benefits for employees working 20+ hours per week.
  • Retirement savings and pension plans available.
  • Paid holidays and vacation based on collective bargaining agreements.
  • Loan forgiveness programs for eligible employees.
  • Tuition discounts and professional development opportunities.
  • Commuter benefits and various employee discount programs.
Full Job Description
Work Shifts

This role will cover potentially 16 shifts

Weekend, Nights, and Holidays 4p - 12a , 12a - 8a

All 3 Tours on the weekend

Duties & Responsibilities

Scope of Responsibilities

Under the general supervision of the Director, provides weekday, weekend and holiday coverage for the office of the Administrator on Duty (AOD). The AOD represents the Executive Director and cabinet level leadership during off-tour operations.

Major Duties:
  1. May be required to cover nights, weekends and holiday shifts.
  2. Collaborates effectively with AOD colleagues:
  3. Handoff of significant hospital-wide, patient and visitor concerns.
  4. Communicates with Nursing ADNs and Senior Leadership as needed.
  5. Resolve conflicts involving patient, family, visitors, staff and external agents.
  6. Serve as first line on-call for problem resolution.
  7. Responsible for coordinating Incident Command Center activities during HICS disaster alert whether virtual or actual. Activates Incident Command Center for internal or external disasters, in conjunction with Executive Leadership.
  8. Responsible for hospital operations outside of normal business hours.
  9. Serves as on-site liaison with senior management and departmental administrative staff.
  10. Onsite liaison to Risk Manager for significant patient safety concerns and issues containing legal implications.
  11. Onsite liaison for media inquiries under the direction of the Public Affairs Department.
  12. Onsite liaison with H+H Leadership as necessary and appropriate.
  13. Responsible for engaging the Administrator on Call (AOC) for senior level guidance and support, as a means of escalating challenging situations.
  14. Ensures safety and continuity of hospital operations outside of normal business hours through material, equipment and labor resource management as necessary and appropriate.
  15. Facilitates external agency operation onsite when appropriate.
  16. Ensures timely patient flow (admissions, discharges, and inter-facility transfers)
  17. Responsible for facilitating management huddles to ensure effective communication and resolution of ongoing and significant issues involving hospital operations.


Minimum Qualifications
1. Master's degree from an accredited college or university with a specialization in hospital administration,
health care administration, public health or a related discipline; or
2. Baccalaureate degree from an accredited college or university in disciplines, as described in "1" above,
and one (1) year of administrative experience; or
3. An equivalent combination of training, college education and experience in related fields.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • Loan Forgiveness Programs for eligible employees
  • College tuition discounts and professional development opportunities
  • College Savings Program
  • Union Benefits for eligible titles
  • Multiple employee discounts programs
  • Commuter Benefits Programs


If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

About NYC Health + Hospitals

NYC Health + Hospitals is a healthcare system that provides medical care to residents of New York City. The system was founded in 1969 and is headquartered in New York, New York. NYC Health + Hospitals has a network of hospitals, clinics, and other healthcare facilities throughout the city. The system provides a wide range of medical services, including primary care, specialty care, and emergency care. NYC Health + Hospitals is committed to providing high-quality, affordable healthcare to all New Yorkers, regardless of their ability to pay.
Learn more about NYC Health + Hospitals
Size
42,000 employees
Industry
Net Income
-$500,000
5 Year Trend
-10%
Revenue
$7 billion

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