University of Toronto

Assistant Director, Culture and Community

University of Toronto$91K — $117K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree or equivalent experience.
  • Minimum four years in student support services.
  • Experience in student academic advising.
  • Event planning for various group sizes (5 to 300).
  • Excellent communication skills, both oral and written.
  • Proficiency with MS Office, AirTable, Zoom, and MS Teams.
  • Experience with records management systems like ROSI and CRM.

Responsibilities

  • Act as the first point of contact for program-related inquiries.
  • Advise students on program/course matters and personal circumstances affecting academic success.
  • Identify student learning and performance needs through probing questions.
  • Develop student assessment plans for learning outcomes.
  • Determine benchmarks for success in programming activities.
  • Create components of programs that further educational objectives.
  • Build positive relationships within the campus community.

Benefits

  • Holistic range of activities supporting personal and professional development.
  • Collaboration with an innovative and dynamic team.
  • Exposure to a diverse educational environment.
  • Opportunities to engage with a wide range of stakeholders, including students and faculty.
Full Job Description
Date Posted: 09/09/2026
Req ID: 50114
Faculty/Division: School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)
Position Number:
Existing Vacancy: Yes

Description:

Your opportunity:

The Rotman Full-Time MBA helps talented professionals to push their limits, expand their creativity, and develop their leadership and decision-making skills to their career to the next level. The Office of Student Engagement supports these MBA students through offering a holistic range of activities designed to encourage personal and professional development that include Student Advising, Mental Health and Wellness and Student Engagement.

The primary role of the Assistant Director of Culture & Community is to manage the student experience of a section of students in the Full-Time MBA program (which includes academic advising, and all program supports leading to successful program matriculation). In this role, you will be part of an innovative, dynamic and collaborative team committed to delivering a transformational student experience.

The Assistant Director of Culture & Community is responsible for serving as the liaison with core faculty, supporting tutors, managing assignment delivery schedules, and coordinating all pre-term and term meetings to ensure effective program delivery.

Working alongside OSE staff, students, alumni this role will help to activate events that build community, support aspects of the student club eco-system and assist students at key points along their journey at Rotman to ensure they can thrive in the MBA program.

Your responsibilities will include:
  • Acting as the first point of contact for program-related enquiries
  • Advising students on program and/or course matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
  • Probing for information from students to identify learning and performance needs
  • Developing student assessment plans to support student learning outcomes and competencies
  • Assessing and determining benchmarks and metrics for student success programming activities
  • Developing components of programs and initiatives that advance program objectives
  • Fostering positive relationships with campus community


Essential Qualifications:
  • Master's Degree or acceptable combination of equivalent experience.
  • Minimum four years working in student support services
  • Experience in Student academic advising
  • Event planning for virtual and in-person events for large and small groups (from 5 to 300)
  • Excellent interpersonal and oral and written communications skills
  • Proficient in software such as MS Ofice suite, AirTable, Zoom and MS Teams with a keen interest in technology for student supports
  • Demonstrated experience with ROSI, CRM and other records management systems
  • Experience with communications software (Mail Chimp, Salesforce) or other e-communication tools
  • Experience managing a range of stakeholder groups including faculty, staff, students while balancing different needs and priorities


Assets (Nonessential):
  • Prior experience working with Graduate Business Students and familiarity with the unique needs of international students in a global program
  • Experience supporting students with accommodation and accessibility needs and familiarity with different health and wellness resources


To be successful in this role you will be:
  • Accountable
  • Adaptable
  • Possess a positive attitude
  • Problem solver
  • Team player


Notes:

Term contract position ending September 2027.

Closing Date: 09/18/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 14 -- $91,677. with an annual step progression to a maximum of $117,242. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Diane A Hughes

Job descriptions are available upon request for internal applicants.

About University of Toronto

The University of Toronto is a public research university located in Toronto, Ontario, Canada. It is the largest university in Canada by enrollment and one of the top-ranked universities in the world. The university offers undergraduate and graduate programs in a wide range of academic disciplines, including arts, sciences, engineering, and business. The University of Toronto is known for its research excellence and has produced many notable alumni, including four Nobel laureates. The university was founded in 1827 and has three campuses in the Toronto area.
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