Assistant Director, Communications

Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BA or BS in communications, journalism, or related field.
  • 8-10 years of experience in internal or corporate communications.
  • Success in developing communication strategies in complex organizations.
  • Exceptional writing and editing skills for diverse audiences.
  • Experience in healthcare, academic medicine, or similar fields.
  • Proven project management ability under tight deadlines.
  • Familiarity with enterprise communication platforms and analytics.

Responsibilities

  • Develop communication strategies with leadership to support organizational priorities.
  • Advise leaders on effective messaging and communication channels.
  • Integrate communications in planning major organizational initiatives.
  • Manage internal communication channels and editorial operations.
  • Develop and edit high-impact content, including executive communications and newsletters.
  • Ensure clarity and consistency in communications across the organization.
  • Monitor communication performance metrics and identify improvement opportunities.

Benefits

  • Comprehensive healthcare coverage options for employees.
  • Retirement savings plan with organizational contribution.
  • Generous paid time off and holiday schedules.
  • Professional development opportunities and educational assistance.
  • Access to wellness programs and employee assistance initiatives.
Full Job Description
Job Description

Join a world-class academic healthcare system, UChicago Medicine, as an Assistant Director,Communications for our Operational and Internal Comms department. This position is hybrid, and you will need to be based in the greater Chicagoland area.

The Assistant Director, Communications serves as a key operational lead for UChicago Medicine's Internal & Operational Communications function. Working closely with the Director of Operational & Internal Communications, this position develops and executes communication strategies that support organizational priorities, operational readiness, workforce engagement, and strategic change across UChicago Medicine and the Biological Sciences Division.

This role oversees enterprise communication channels, editorial operations, communication governance, and publication workflows while serving as a trusted communications consultant to operational leaders. The Assistant Director combines strategic thinking with exceptional writing, editing, and project management skills to deliver timely, high-quality communications and continuously improve how information is shared across the enterprise.

Essential Job Functions
  • Partner with the Director, COO's Office, and enterprise leaders to develop and execute communication strategies supporting organizational priorities, operational initiatives, and change management efforts.
  • Serve as an internal communications consultant, advising leaders on messaging, audience, timing, and the most effective communication channels.
  • Participate in planning for major operational and organizational initiatives to ensure communications are integrated early and support organizational readiness.
  • Lead the day-to-day management of enterprise internal communication channels, publications, and editorial calendars, including employee newsletters, leader communications, physician communications, digital monitors, and employee intranet.
  • Serve as one of the department's primary writers and editors, developing executive communications, operational updates, FAQs, talking points, newsletters, and other high-impact content.
  • Ensure communications consistently reflect strong editorial judgment, clarity, accessibility, and organizational priorities.
  • Help establish and maintain communication governance, standards, workflows, and publication processes that improve consistency, coordination, and effectiveness across the enterprise.
  • Manage communication calendars, distribution processes, and publication schedules while recommending appropriate channels and communication strategies in partnership with the Director.
  • Coordinate freelancers, vendors, and cross-functional communication projects to ensure timely, high-quality execution.
  • Monitor communication performance and engagement metrics to evaluate effectiveness and identify opportunities for improvement.
  • Help develop scalable tools, templates, and best practices that strengthen the department's communication infrastructure.
  • Serve as a key operational partner and backup to the Director for selected departmental responsibilities.


Required Qualifications
  • BA or BS in communications, English, journalism, or related field
  • Bachelor's degree in communications, journalism, public relations, English, marketing, or a related field, or an equivalent combination of education and relevant professional experience
  • Eight to ten years of progressively responsible experience managing internal, organizational, or corporate communications
  • Demonstrated success developing and executing communication strategies in a large, complex, highly matrixed organization
  • Exceptional writing, editing, and editorial judgment, including experience developing communications for executive and employee audiences
  • Proven ability to manage multiple high-priority projects simultaneously while meeting tight deadlines
  • Experience supporting organizational change, operational initiatives, or enterprise-wide communication programs
  • Experience in healthcare, academic medicine, higher education, or another similarly complex organization
  • Journalism experience or demonstrated newsroom-style writing, reporting, and editing skills
  • Experience managing internal communication channels, editorial calendars, and communication governance
  • Working knowledge of enterprise communication platforms (e.g., SharePoint, Microsoft Teams, or similar technologies) and familiarity with communication analytics
  • Experience managing freelancers, vendors, or external partners
  • Basic graphic design experience using Canva, Adobe Creative Suite, or similar tools


Preferred Qualifications
  • Experience in healthcare, academic medicine, higher education, or another similarly complex organization
  • Journalism experience or demonstrated newsroom-style writing, reporting, and editing skills
  • Experience managing internal communication channels, editorial calendars, and communication governance
  • Working knowledge of enterprise communication platforms (e.g., SharePoint, Microsoft Teams, or similar technologies) and familiarity with communication analytics
  • Experience managing freelancers, vendors, or external partners
  • Basic graphic design experience using Canva, Adobe Creative Suite, or similar tools


Position Details
  • Job Type / FTE: Full Time (1.0 FTE)
  • Shift: Days
  • Job Location: Hyde Park
  • Unit/Department: Operational and Internal Comms - Hyde Park
  • CBA Code: Non-Union


Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

About The University of Chicago Medicine

The University of Chicago Medicine Careers

There has never been a better time to explore the diverse job opportunities at The University of Chicago Medicine. This esteemed institution is renowned for its commitment to innovation, leadership in medical science, and a culture that champions diversity and professional growth.

Work You’ll Do

Join The University of Chicago Medicine team to contribute to a pioneering organization that sets the standards in healthcare. The University of Chicago Medicine offers a unique environment where the convergence of research, education, and patient care fosters the next generation of industry leaders.

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The University of Chicago Medicine is not just a healthcare institution; it's a vibrant community of scholars, clinicians, and healthcare professionals dedicated to improving human health through innovation in research and patient care. The team at The University of Chicago Medicine leads with a commitment to excellence and a passion for growth and development.

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Engage in groundbreaking work with a team that is equipped with the skills to make significant advancements in medicine. The University of Chicago Medicine is home to more than just healthcare professionals; it is a hub of continuous innovation and problem-solving prowess.

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Whether looking for an internship, a full-time position, or leadership roles, The University of Chicago Medicine provides an array of career paths to suit various professional aspirations. With robust training programs and diversity initiatives, employees are equipped to thrive both personally and professionally.

Benefits and Culture

The University of Chicago Medicine is committed to fostering a workplace culture that promotes the well-being and development of its staff. Employees enjoy a comprehensive benefits package that supports both their professional careers and personal lives.

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By joining The University of Chicago Medicine, professionals become part of a team that is deeply committed to delivering quality healthcare. The collaborative environment ensures that everyone’s voice is heard and valued, contributing to a culture of respect and mutual support.

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The University of Chicago Medicine encourages its team to engage in various networking and professional development activities. These opportunities enhance skills and allow individuals to stay at the forefront of the healthcare industry.

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The University of Chicago Medicine is continuously hiring and looking for individuals who are passionate about making a difference in healthcare. Explore the various positions available and find where your skills and interests align with the needs of this dynamic organization.

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