ASSISTANT CENTER DIRECTOR

Customs and Border Protection

$146K — $190K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing trade operational programs.
  • Proven expertise in interpreting and applying CBP laws and regulations.
  • Demonstrated background in developing and evaluating national trade policies.
  • Strong supervisory skills over multi-disciplinary teams.
  • Ability to manage compliance with trade laws and operational requirements.

Responsibilities

  • Manage national strategic trade activities aligned with CBP's mission.
  • Oversee daily operational responsibilities and ensure policy implementation.
  • Contribute to national trade policy development for industry partners.
  • Monitor and evaluate national policy for uniformity across the Center.
  • Plan and execute trade program activity including goal development for teams.

Benefits

  • Comprehensive benefits package for federal employees and their families.
  • Access to a range of health insurance options, retirement plans, and paid leave.
  • Opportunity for professional development and training.
Full Job Description
Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Los Angeles Field Office, Electronics Center of Excellence and Expertise (ELEC-CEE) located in Long Beach, CA.

Duties

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The incumbent serves as an Assistant to the Center Director. The Assistant Center Director is responsible for management and supervision of one of the Center's three divisions which focus on either the Enforcement, Validation & Compliance, or Partnership aspects of the Center's strategic mission and responsibilities.

This position starts at a salary of $146,632.00 (GS-14, Step 1) to $190,627.00 (GS-14, Step 10) .

Typical work assignments include:

  • Managing national strategic trade activities to accomplish the CBP trade mission, to include revenue collection, summary review and validation processes, and trade enforcement actions associated with the importation and exportation of merchandise involved in international trade.
  • Managing the daily activities and providing oversight of operational and tactical trade responsibilities within the Center. Directing the national trade policy and national trade program functions of CBP by administering account-based principles, providing uniformity and clarity for the development of CBP's national trade strategy.
  • Contributing to the development of national policy and processing strategies unique to an assigned industry, thereby increasing business certainty for industry partners.
  • Ensuring that national policy implementation is monitored and evaluated to ensure nationwide uniformity within their Center. Assisting with the management of organizational changes associated with the assigned Center.
  • Planning, directing, and timely executing all trade program activity pertaining to an assigned industry, including development and assignment of goals and objectives for supervisors of subordinate employees. Contributing to the development of strategic goals for the Center ensuring that the Center goals align with Agency goals. Managing, through direct reports, a multi-disciplinary staff.


GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • All pre-employment processes will be conducted in English
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
  • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
  • DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
  • Financial Disclosure is required.
  • Bargaining Unit: This position is not covered under the bargaining unit.ow:


Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Supervising, managing, or directing trade operational programs (e.g., port director, special agent in charge, district director, regional manager, supervisory inspector, supervisory import, etc.);
  • Interpreting and applying CBP laws, regulations, and precedents, as well as Office of Field Operations policies and procedures concerning the import and export of merchandise and cargo to the U.S. (including characteristics of items imported/exported to determine or verify classification, value, and property of transport);
  • Processing and controlling operations for merchandise/cargo along with managing regulatory requirements of multiple existing trade laws and legislation;
  • Developing, implementing, and evaluating trade policies, strategies, or risk-based approaches at a national or multi-port level, including applying trade laws and remedies.


NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/14/2026.


The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government


Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Motor Vehicle Operation: You must possess the ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required.

Security Clearance: You may be required to obtain a Secret or higher level clearance for this position.

Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment.

Data Systems: You must maintain access to all data systems, including CBP Law Enforcement Automated Systems, necessary for duty execution.

Leadership Training: All newly appointed, second level Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include ASLT four (4) weeks, of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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