JOB TITLE: Assistant Boutique Manager

REPORTS TO: Boutique Manager

JOB PURPOSE:

Working with the Boutique Director/Manager, the Assistant Manager is responsible for
assisting with the day-to-day management of the sales team and ensuring the highest
level of customer service throughout the store in line with Christian Dior expectations:
• Maximize every sale, minimize stock losses, and bring new clients to the business
• Open and close the boutique
• Coach, staff, schedule, merchandize, and complete inventory
• Ensure policies and procedures are followed in order to achieve maximum results
"},{"title":"Job responsibilities","content":"
TASKS & RESPONSIBILITIES

Commercial Performance and Team Management:
• Maximize sales and measure sales performance and conversion rates on a daily
basis.
• Provide and inspire outstanding service to our customers
• Assist in assigning and monitoring sales goals of Sales Associates
• Responsible for clientele development
• Participate in the preparation of merchandise displays and presentations,
exercising independent judgment and discretion in applying merchandising
concepts and guidelines
• Train, coach, develop, and manage sales associates in selling skills
• Conduct and/or participate in regular store meetings to discuss performance,
sales training, product knowledge, merchandising, and to convey other necessary
information to management staff and associates
• Facilitate proper communication between management and associates

Clientele Service and Management:
• Participate in the coordination of sales promotion activities, which include
seasonal sales, trunk shows, contests, including proper use of in-store signs
advertising sales and promotions
• Train the team on optimizing Capture Rate and After Sale do develop personal
customer database

Product and Stock Management:
• Gather merchandise for transfers, damages, and returns-to-vendor (RTV's)
• Oversee and participate in department inventories
• Monitor proper pricing of merchandise
• Minimize stock losses

Process Management:
• Oversee compliance of associates with established Company policies and
standards, such as safekeeping of Company funds and property, personnel
practices, merchandise handling, security, sales and record-keeping procedures
• Help solve problems that affect the department's service, efficiency, and
productivity
• Lock and secure the store, and oversee compliance with all security procedures
• Any other tasks as assigned from time to time
"},{"title":"Profile","content":"
SKILLS & COMPETENCIES
Ability to:
• Develop and train associates, build relationships, utilize skills of associates most
appropriately
• Provide outstanding customer service
• Effectively manage sales staff toward achievement of sales and clienteling
objectives
• Manage boutique operations effectively including attendance, merchandising,
and housekeeping standards
• Merchandize effectively
• Maintain a fair, consistent set of standards as they apply to work force
• Adjust priorities and manage time wisely in a fast-paced environment
• Communicate in a clear, concise, understandable manner, and listen attentively
to others, understand material, and provide instructions to associates
• Operate all equipment necessary to perform the job, including POS systems, PC,
phone systems, cash register, sensor-tag remover, and all other office equipment

REQUIREMENTS
• 5 + years of retail experience required, preferably with at least 1 year of
management, in a luxury product setting
• Sense of initiative and commercial creativity with fashion sensitivity
• Strong knowledge of the luxury industry with fashion sensitivity consistent with the
brand
• Demonstration of own initiative
• Ability to work varied hours/days, including nights, weekends, and holidays, as
needed
• Availability to work the hours necessary to open and/or close the store
• Ability to maintain presence on selling floor for long periods as needed
• Strong interpersonal, communication, organization and follow-through skills

BENEFITS

• The selected candidate will be offered a salary within the range of $95,000-$110,000 annually plus bonus eligibility
• The rate offered will be dependent upon the candidate's relevant skills and experience
• Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, paramedical coverage of $1,250. annually, and short and long-term disability

"}