Division:
Headquarters

Project Location(s):
New York, NY 10001 USA

Minimum Years Experience:
6

Travel Involved:
0-10%

Job Type:
Regular

Job Classification:
Experienced

Education:
Associates Degree

Job Family:
Administrative Support

Compensation:
Salaried Exempt

Location: This role is based in the New York City office and requires regular in-office presence..

Position Description:Serve as a highly trusted and highly organized professional, providing coordination for daily headquarters (HQ) administrative activities including calendar management, expense support, and light travel needs for multiple executives. Facilitate team enablement for cross-functional scheduling, meeting and event logistics, hospitality coordination, and provide administrative support for HQ initiatives. Proactive and service-oriented, able to handle confidential information with discretion, communicate clearly, and improve systems and processes using technology, Artificial Intelligence (AI), and automation.

Essential Duties & Key Responsibilities:

• Provide proactive and professional executive-level support with high autonomy to multiple senior executives, anticipate needs, simplify coordination, and facilitate smooth day-to-day flow.
• Own complex calendar management across leaders (e.g., prioritization, conflicts, time-zone management, meeting hygiene, agendas, and follow-ups) and coordinate shared HQ cross-functional calendars, assist with flow of meetings, leadership touchpoints, and milestone moments.
• Prepare, submit, reconcile, and track accurate, timely expense reports; assess for policy compliance, accuracy of documentation, and provide timely submission.
• Coordinate light business travel logistics, as requested.
• Promote team enablement to facilitate headquarters (HQ) meeting and event coordination.
• Manage conference room strategy and meeting logistics (e.g., space planning, confirmations, tech readiness, attendee communications).
• Plan and execute HQ events and in-office meetings (e.g., hospitality coordination, catering, room set-up, run-of-show, vendor coordination, and day-of support).
• Capture notes, decisions, and action items for leadership meetings as needed; track follow-ups to closure, risks, and dependencies.
• Provide administrative and coordination support for select HQ initiatives, Departments, or other projects as needed and as capacity allows.
• Identify repetitive tasks and propose recommendations that enhance team efficiency, systems, processes, and service delivery. Contribute to development and embrace Artificial Intelligence (AI) and automation for continuous improvement of coordination-related Standard Operating Procedures (SOPs).
• Collaborate with HQ Office Manager and Information Services (IS) team for executive-level office needs; triage requests and escalate to appropriate entity for support (e.g., Security, Safety, facilities).
• Keep leaders informed of relevant office announcements and changes that impact schedules, safety, or local operations.
• Develop and maintain stakeholder/contact lists and distribution groups; support recurring communications and information sharing across HQ functions.
• Coordinate purchasing and vendor engagements (e.g., quotes, purchase orders/invoices, budgets) related to events, hospitality, and HQ operations.
• Other activities, duties, and responsibilities as assigned.

Qualifications:

• Associate's or Bachelor's Degree from accredited degree program and/or professional administrative certification, with minimum 6 years of relevant general office or administrative services experience required, in lieu of degree/certification, High School Diploma or GED and minimum 10 years of related administrative service experience, or equivalent combination of education, training, or experience
• Commissioned Notary Public, desired
• Project management skills, able to prioritize, problem solve, and manage competing workload assignments with demanding time frames; able to stay composed and deliver high-quality work in fast-paced environment
• Effective active listening skills and follow up on commitments and deadlines
• High degree of organization, attention to detail, and accuracy
• High standards of accountability and integrity, exercise discretion, and maintain confidential information
• Demonstrate approachable, proactive, positive, and professional presence
• Excellent relationship-building skills with C-suite leaders, engage professionally with stakeholders across organizational levels, and vendors
• Professional verbal communication, business writing, and proofreading skills
• Exhibit sound judgment, anticipate requirements, and address issues proactively
• Event and meeting planning skills
• Proficient computer and database skills, Microsoft Office suite of applications , and collaboration tools (e.g., MS Teams, SharePoint)
• Knowledge of data privacy, information security, and confidential records handling aligned with company policy
• Limited travel, as directed

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, climb, balance, stoop, kneel, crouch, crawl, use hands to finger, handle or feel objects, tools, or controls, and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

*The salary range for this position in NYC is estimatedto be $112k - $140K. Actual compensation packages within that range are basedon a wide array of factors unique to each candidate, including but not limitedto skill set, years and depth of experience, certifications, and specific location.*