The primary duties of the Area Toll Practice Leader include responsibility for development, coordination, monitoring and improvement of technical competencies of business class staff and products to meet client needs and market drivers all within the direction and goals of business class plans in the Southern California market. Participate in delivery of project services to meet client expectations. Collaborate on business class efforts with local and regional operations, marketing and project management. Participate in business class practice and professional discipline groups, project teams and activities to continually improve standards and best practices; implement effective quality assurance and quality control reviews. Participate in business class strategic planning, budgeting and plan implementation. In the role of Area Toll Practice Leader, we'll count on you to: 3 Provide leadership of technical capabilities within the business class all in support of the regional business group director and the Transit section manager. 3 Assist in assignment of qualified, experienced staff to projects including effective use of worksharing. 3 Support operational managers in monitoring project performance and implementing corrective actions. 3 Provide strategic and tactical input on business trends to business class and local office planning and assist in implementing actions to address market drivers. 3 Facilitate business class teamwork, communication and worksharing between offices, business classes, management, marketing and staff. 3 Monitor business class direction, adherence to policies and practices, quality assurance, technical tools, project staffing and resource to work load allocation. 3 Serve as client manager, project principal and project manager. 3 Build technical expertise and production capacity through recruitment and training. 3 Participate and engage technical experts in support of client development and project pursuits. 3 Participate and encourage technical expert involvement in industry organizations and functions including presentations and publications. 3 Facilitate lessons learned for project delivery, processes, trends, successes, strengths and weaknesses. #LI-JF1 Preferred Qualifications 3 Significant experience in the Southern California transportation market with clients such as L.A. Metro, Caltrans TCA, RCTC, SBCTA, OCTA so that candidate is positioned to market to these clients and also be positioned to reach California Transportation/Toll Authorities. 3 Experienced in development and management of diverse teams. Qualifications Required Qualifications 3 Bachelor's degree or equivalent experience 3 A minimum of 10 years experience 3 Professional registration, license or certification may be required based on role 3 Strong communication and listening skills 3 Ability to handle multiple assignments 3 Good leadership and organizational skills 3 An attitude and commitment to being an active participant of our employee-owned culture is a must