Overview
Tri Pointe Homes Houston is looking for an experienced, enthusiastic individual to join our talented group as an Area Sales Manager.Position Highlights: Responsible for managing and maximizing the assigned area's sales performance and margin enhancement efforts through effective staffing, training, coaching, and development of the field sales team.
Position Responsibilities:- Actively monitors potential future sales personnel hires by visiting competitors' sales offices periodically, formally tracking high-potential candidates, and engaging candidates when openings arise.
- Interviews and hires New Home Advisors and New Home Associates/Assistants to produce a best-in-class sales force.
- Ensures job expectations and periodic performance goals are clearly understood by each team member.
- Co-preps and co-leads sales meetings and formalized training.
- Owns the SalesForce CRM process and ensures engagement of field sales team with effective consistent use of the system.
- Evaluates each member of the sales team as they prepare/maintain the sales office environment and model homes, interact with prospective buyers, describe the unique customer value proposition, and enter/track information in SalesForce CRM to identify areas for improvement where coaching is appropriate.
- Coaches sales team members via instruction, role-playing, and interactive discussion, both informally and formally using the Company's established coaching and performance improvement processes to achieve sales, high customer satisfaction, and other business plan goals.
- Recognizes top performers and strategically leverages strengths to promote positivity and encourage constructive behaviors.
- Proactively monitors and engages poor performers to develop weaker areas and, when necessary, moves non-performers out of the Company if performance does not improve.
- Visits competitor communities to complete competitive market analysis, gather market data and intelligence (e.g. pricing, product specifications, release and sales information, incentives, lot premiums, options, etc.), and provides summary reports to management.
- Solicits and summarizes input from community sales team members regarding customer preferences (product, location, community, builder), traffic patterns and quality of traffic, and any other information requested or that may be helpful to management.
- Works collaboratively with individual community sales team members and brand/division management to determine sales forecasts and closing schedules.
- Position Qualifications:
- Other duties as assigned.
Position Qualifications:- High School Diploma or GED required
- College degree strongly preferred
- 2-3 years experience working in the homebuilding industry in a similar leadership role strongly preferred
- Knowledge and experience of new home sales, escrow, lending, and sales training.
- Exceptional interpersonal, verbal, and written communication skills.
- Demonstrated ability to coach both high and low performers in a structured and motivational fashion; comfortable role-playing.
- Proficient in Microsoft applications, including Word, Excel, and Outlook.
Physical Requirements:- Position requires sitting, walking, standing, and project onsite surveying (standing, climbing stairs/ladders, etc.)
- Frequent driving to communities required.
- Environmental conditions vary depending on weather, stage of production, and where work takes place. Some of the following conditions apply at various times, hot, cold, wet, dry, muddy, humid, windy, calm, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature variations, fog, and rain. Airborne particles such as wood dust, drywall dust, etc. are common in the field environment.
