Proficient in analyzing profit and loss statements
Understanding of Labor Laws
ServSafe certification
TABC certification
Bilingual in English and Spanish mandatory
Responsibilities
Analyze daily sales to identify opportunities for improvement
Develop and validate training processes for store leadership
Communicate the brand's culture and mission to all employees
Respond to guest complaints and enhance customer satisfaction
Conduct regular meetings with managers for feedback and support
Inspire and mentor management teams to achieve goals
Promote effective hiring and team retention practices
Drive performance improvements across all restaurant units
Maintain a succession plan for management and team roles
Implement and communicate new initiatives effectively
Ensure high standards of sanitation and food safety in all restaurants
Roll out promotional offers and changes clearly and effectively
Benefits
Relocation Package Available
Full Job Description
The Area Director will be responsible for all aspects of restaurant operations overseeing various restaurant units in the market. The Area Director provides direct oversight, validation, coaching, leadership, and assistance to the restaurants to achieve short- and long-term company objectives. Serves as the liaison between the restaurants and the corporate office to ensure compliance, communication, and direction.
Compensation
Relocation Package Available
Essential Duties and Responsibilities
Focuses on daily sales in every restaurant to identify opportunities and increase management awareness at the restaurant level reviews and advises restaurants on operational efficiencies.
Provides orientation, and development, and validates all training processes for store-level leadership.
Communicates the brand, culture, mission, and vision of the company.
Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
Meet regularly with managed employees to provide critical feedback and encouragement.
Use leadership skills to inspire, mentor, and teach store-level managers to reach quarterly and annual goals.
Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience.
Drive performance and sales level improvements for all restaurants.
Producing and maintaining an effective and measurable succession plan for all levels within their area, including management, key hourly team members, and shift leaders.
Teaching, coaching, leading, and developing General Managers and the entire restaurant management team.
Ensuring new company initiatives are supported and communicated clearly to all managers and team members.
Ensuring that the strictest standards of sanitation, food safety, and cleanliness are practiced in every restaurant, by every team member daily.
Ensuring all Limited Time Offers, drink specials, menu, and procedure changes are rolled out in a clear, precise, and effective manner.
Education and/or Experience
3-4 years of high-volume multi-unit experience
Knowledge and skills in analyzing profit and loss statements and overall financial performance of restaurants
