Best Western

Area Director of Engineering

Best Western • $90K — $120K *
San Antonio, TX 78228In-Person
Hospitality & Recreation
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 5-7 years of engineering or facilities management experience in the hospitality industry.
  • Proven ability in developing standard operating procedures (SOP) and policies.
  • Strong analytical and project management skills.
  • Excellent verbal and written communication abilities across all employee levels.
  • Proficient in energy conservation initiatives and safety regulations.
  • Capability to conduct audits and performance assessments of hotel engineering systems.
  • Experience in mentoring and supporting engineering teams and operations.

Responsibilities

  • Oversee operational maintenance of multiple hotels in the area.
  • Build strong relationships with local properties and corporate offices.
  • Implement and uphold standard operating procedures (SOPs).
  • Manage out of order rooms to minimize impact on occupancy.
  • Develop and implement energy conservation projects.
  • Support preventative maintenance schedules across all properties.
  • Conduct regular property audits using standardized engineering audit formats.

Benefits

  • Professional development opportunities within the corporate team.
  • Access to training and mentoring programs.
  • Participation in corporate initiatives aimed at enhancing guest experience.
  • Flexibility for travel related to business needs.
Full Job Description
Compensation Type

Yearly

Location

La Quinta San Antonio - Riverwalk

303 Blum

San Antonio, TX 78205

Overview

The Area Director of Engineering is responsible for being part of an engineering team that will focus on corporate wide engineering issues as well as local hotel issues that require support or collaboration from the corporate team. The goal of the team will be to leverage the skills and talent of the engineering organization to maximize value to the guest, associates, and the hotel assets.

Responsibilities

  • The Area Director of Engineering is equally responsible for the operational maintenance of hotels within direct oversight.
  • Establish relationships with all the properties in the area as well as with the Corporate office team.
  • Work to develop and maintain standard operating procedures (SOP) and policies.
  • Monitor and control all out of order rooms, responsible for getting them back in service quickly to avoid occupancy disruptions.
  • Develop energy conservation initiatives and promote their use.
  • Assure and assist properties in ongoing mandatory preventative maintenance activities throughout the organization.
  • Assist with deployment of preventative maintenance programs and platform within the Area.
  • Promote operational safety throughout the organization.
  • Further the advancement of the engineering discipline throughout the organization.
  • Participate in conference calls and meetings on a regular basis.
  • Participate in training and mentoring programs to support the Directors of Engineering and Engineering departments in the Area, in partnership with General Managers and Area Managing Directors as applicable in the Area.
  • Conduct a minimum of 2 property audits for all hotels in the Area utilizing the standardized Engineering audit format.
  • Conduct engineering analysis of products and processes (i.e. capital equipment, new technology) and make recommendations for the area and the corporation.
  • In some instances, may be required to marginally assist with capital projects in conjunction with VP of Facilities and under advisement of VP of Operations.
  • Assist in the budgeting and planning process at all hotels in the assigned area as needed.
  • Stay up to date with industry trends.


Qualifications

  • Flexible and long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Travel related to company business sometimes required.
  • Ability to stand during entire shift.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

About Best Western

Best Western International, Inc. is a hotel chain with over 4,700 hotels in over 100 countries. The chain, with its corporate headquarters in Phoenix, Arizona, operates 17 brands of hotels, each suited to different market segments. Best Western has a long history dating back to 1946 when it was founded by M.K. Guertin. The company has grown to become one of the largest hotel chains in the world. Best Western is known for its commitment to providing quality accommodations and exceptional customer service. The company has won numerous awards for its hotels and its loyalty program, Best Western Rewards.
Learn more about Best Western
Size
4,381 employees
Market Cap
$45.2 million
Industry
Hospitality & Recreation
Net Income
-$2 billion
5 Year Trend
+5.3%
Revenue
$31.8 billion
NASDAQ
BEST
* Ladders Estimates

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