Location:
Sacramento, CA - 69 St - Retail shop

How will you CONTRIBUTE and GROW?

Job Description Summary

Airgas is Hiring for a Area Branch Operations Coordinator in Sacramento, CA!

We are looking for you !

• $80,000- $100,000 with a car allowance and 15% area bonus
• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment

Recruiter: Josselyn Suarez / [email protected] / (562) 247- 0786 CALL/TEXT

The Area Branch Operations Coordinator (ABOC) partners with the Area Vice President (AVP) by supporting collaborative efforts to advance the safety, profitability, effectiveness, accuracy, and efficiency of the Area Branch community. The ABOC leads the effort in providing analytics, evaluation and reporting of Branch metrics and pricing initiatives. The ABOC further supports the Area Branch locations with ongoing SAP, vendor and product training.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Partners with Regional EH&S Specialists, District Managers, Branch Managers and associates in maintaining compliance with Health Safety & Environment (HSE) standards. Leads and nurtures the localized execution of OCRs, Time Outs, Unsafe Deliveries, Good Catches and other safety programs utilized to cultivate an environment of zero accidents and zero Injuries.
• Maintains comprehensive knowledge of SAP and changing TCodes, Airgas Operating Standards (AOSs), and performance dashboards including but not limited to OFR, P&L, GMROI, Marketing, Walk In Sales. Guides branch leadership across the Area to foster effective adoption and execution of these systems
• Executes Branch Operating Risk Audits (BORAs) and communicates findings to AVPs, District Managers, and Branch Managers. Partners on post-audit progress at the branch level and provides regular status updates to area leadership to support alignment with standards. Collaborate with BM on "non-compliant/needs improvement" findings from the BORA Audit to implement on the Response Action Plan (RAP)
• Supports efforts to ensure that new employees at the branches receive the appropriate training on systems, procedures, and processes.
• Assists with making certain that SAP enhancements, changes, corrections, reports, and other communication from various functional leaders is shared with the appropriate associates within the business Area. Actively participates in the "cascade" of information to the branches that comes from regional or corporate leadership. This may include policy changes, roll-outs, road shows, new products or services, safety compliance and other local or national projects.
• Gathers and visualizes key branch metrics for the Area to support the AVP and District Managers in progress tracking. Identifies operational trends, communicates results, and facilitates the sharing of successful practices across the region.
• Communicates routinely with AVP regarding progress, challenges, opportunities for growth, and process improvement suggestions at the branches. Communicate with leadership when ineffective or poor processes are identified that are contributing to transaction improvements or should be otherwise improved. (DRIVE/FIT)
• Will assist the Branch leaders to improve First Invoice Accuracy (FIA) and SAP proficiency.
• Supports effective teamwork, communication and collaboration between the branch associates, field sales teams, sales specialists, and Business Service Center (BSC) associates.
• Conducts routine visits to Branches to understand and support branch performance, safety compliance, inventory levels, AOS compliance, and training gaps.
• Frequent travel within the Area/Occasional overnight which may include branch coverage.
• Other projects/initiatives as assigned by DM or AVP.

Are you a MATCH?

Required Qualifications:

• High School Diploma or GED Required. Bachelor's degree or higher preferred.
• Minimum of five (5) years of increasing responsibility in branch retail sales/customer experience, production/branch operations, or welding/packaged gas industry management.
• SAP experience required.
• Must be proficient with SAP utilization and system capabilities.
• Ability to read and comprehend manuals and documentation such as SDS and AOS's.

Preferred Qualifications:

• Proficient working knowledge of Google applications.
• Considerable independent judgment and initiative are required in resolving problems and making recommendations.
• Analytical skills and financial acumen for articulating metrics utilized by sales and the Branches.
• Strong interpersonal skills with the ability to influence others and to create cross-functional alignment.
• Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed.
• Self-starter; self-motivated; well organized; ability to work independently and as part of a team.
• Detail oriented.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.