In this role you will develop and foster hotel business through direct sales, telemarketing, direct mail, and tours of hotel. This is an advanced level position designed to lead a sales office in the solicitation of new and maintenance of existing transient, group, and meeting room business. It is a multi-property BTSM role. You are responsible for all sales/marketing and advertising tasks, public relations, and administrative reporting.
As a Concord Leader you will be responsible to:• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.
Key Responsibilities:- Develop and execute strategic sales and marketing plans that drive revenue growth, market share, and overall hotel performance.
- Prospect, solicit, and secure new business while growing existing accounts through relationship-building, client engagement, and market networking.
- Maintain strong relationships with key corporate, group, tourism, and community partners to generate repeat business and identify new opportunities.
- Analyze market trends, competitive activity, and hotel performance to identify opportunities, maximize revenue, and achieve sales goals.
- Partner with Revenue Management and hotel leadership to execute effective sales strategies, optimize occupancy, ADR, and RevPAR, and maximize profitability.
- Conduct outside sales calls, hotel tours, and client presentations while representing the hotel at industry and community events.
- Ensure accurate reporting, forecasting, account management, and compliance with sales processes and brand standards.
- Collaborate with hotel departments to deliver exceptional guest experiences, fulfill client commitments, and support overall operational success.
Qualifications:- Expert in selling to special corporate, wholesale and government transient segments.
- Understanding of extended stay hotels.
- Hilton and Marriott experience preferred.
- Jacksonville market experience required.
- Established Jacksonville relationships are key.
Benefits- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
Pay Range: $87,000 - $110,000
