Arconic

Architectural Services Team Leader

Arconic • $90K — $120K *
Norcross, GA 30093In-Person
Real Estate & Construction
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Sales, Marketing, or Engineering preferred.
  • 10+ years total professional experience including 5+ years in architectural sales or commercial construction.
  • 3+ years in leadership or team management roles.
  • Strong understanding of the construction project lifecycle from design to close.
  • Proficiency with Salesforce or similar CRM for project tracking.
  • Excellent communication and relationship-building skills.
  • Familiarity with Architectural Awareness and business development strategy.

Responsibilities

  • Manage the Architectural Services Team to respond to 275-350 technical inquiries weekly.
  • Lead, coach, and develop team members to enhance interactions with architects.
  • Establish performance standards for capturing and handing off architectural requests.
  • Drive strategic architectural penetration to increase organizational influence.
  • Develop programs to raise arquitect awareness of the product portfolio.
  • Collaborate with Marketing on CEU programming and digital content initiatives.
  • Capture and structure architect engagement data for National Sales in Salesforce.

Benefits

  • Innovative work environment focused on architectural awareness and business development.
  • Opportunities for leadership development and team coaching.
  • Collaborative cross-departmental work fostering strategic initiatives.
  • Engagement with a variety of stakeholders in the architectural community.
Full Job Description
Job Description

The Architectural Services Team Leader is responsible for driving architectural penetration and awareness across the organization. This role leads the Architectural Services Team while serving as the connective fabric between Marketing, Architectural Sales, and National Sales - ensuring that architect engagement at the earliest, most influential point in the construction project lifecycle is captured, routed, and converted into actionable sales opportunities. The position is central to building and maintaining the company's Project & Information Intelligence Pipeline, increasing Architectural Awareness, and generating positive EBITDA outcomes.

Responsibilities

In this role, you will:

Team Leadership & Architectural Request Management
  • Manage the Architectural Services Team to effectively handle 275 - 350 technical questions per week that come through the company's website and inbound channels, ensuring every inquiry receives timely and technically accurate responses.
  • Lead, coach, and develop team members to maintain high-quality interactions with architects seeking product information, specification guidance, and technical support.
  • Establish operating cadence and performance standards for the team, ensuring consistency in how architectural requests are captured, logged, and handed off.


Architectural Penetration & Awareness
  • Drive the company's architectural penetration strategy to expand the reach and influence of the organization within the architectural and design community.
  • Develop and execute programs that increase architect awareness of the company's product portfolio, technical capabilities, and value proposition.
  • Partner with Marketing to support CEU programming, campaigns, events, and digital content that generate inbound architect engagement.
  • Cultivate relationships with architectural firms to position the company as a preferred specification partner.


ASI Growth & Intelligence Pipeline
  • Own the strategy and execution plan for growing AA (Architectural Awareness), leveraging the framework established in the company's growth roadmap.
  • Ensure that every architect-engaged interaction is captured as structured project data in Salesforce - including architect name, firm, project name, location, product interest, estimated value, and timeline.
  • Transform the current inbox-based workflow into a structured intelligence channel, so that project data flows forward to National Sales and backward as feedback to Marketing and Architectural Services.
  • Track and report on pipeline visibility, specification win rate, and revenue attribution from architectural engagement through to closed revenue ("Cradle to Completion").


Cross-Departmental Continuity
  • Serve as the operational bridge between Marketing, Architectural Services, and National Sales, maintaining continuity across all three teams through regular operating cadence and structured handoffs.
  • Route qualified project intelligence to the appropriate National Sales representative with full context, enabling reps to engage projects months before the bid phase and influence specification decisions.
  • Facilitate feedback loops so that project pursuit outcomes inform future marketing targeting and architectural follow-up strategy.
  • Hand off potential in-person interactions and Lunch & Learn opportunities to the appropriate regional sales representatives.


Qualifications

You have:
  • Bachelor's degree in business, Sales, Marketing, or Engineering preferred.
  • 10+ years total professional experience including 5+ years in architectural sales, building products, or commercial construction AND 3+ years in leadership or team management roles.
  • Demonstrated ability to lead and develop a team in a high-volume, technical sales environment.
  • Strong understanding of the construction project lifecycle, from design phase through specification, bid, and close.
  • Proficiency with Salesforce or comparable CRM for project tracking and pipeline management.
  • Excellent communication and relationship-building skills with both architects and internal stakeholders.
  • Familiarity with Architectural Awareness and its implications for business development strategy.
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at time of hire. Visa sponsorship is not available for this position.

Preferred:
  • Prior experience in Architectural Sales role within the glazing Industry.
  • Industry certifications are a plus (LEED, Salesforce, etc.).

About Arconic

Arconic produces aluminum sheets, plates, extrusions, and architectural products for the ground transportation, aerospace, building and construction, industrial, and packaging industries. Rolled Products, Extrusions, and Building and Construction Systems (BCS) are the company's operating segments. The Rolled Products segment generates the majority of its revenue, which is used in the production of finished goods ranging from automotive body panels and airframes to industrial plate and brazing sheets.

Arconic Careers

Joining Arconic means becoming part of a global team dedicated to pushing the boundaries of innovation and leadership in the industry. As a company renowned for its commitment to quality and precision in advanced manufacturing, Arconic offers unparalleled job opportunities for professionals eager to advance their careers in a dynamic environment.

Work You’ll Do

At Arconic, your work will directly contribute to projects that redefine what's possible in the world of manufacturing. Our team at Arconic is at the forefront of industry innovation, utilizing cutting-edge technologies to develop lightweight, high-performance metals that are critical to the success of industries ranging from aerospace to automotive.

Empower Your Growth

Arconic is not just a company; it's a place where you can shape your future. Join us and you will find opportunities for growth through professional development, leadership training, and access to global experiences. Our commitment to career advancement is evident in our robust training programs and our dedication to promoting from within.

Be Part of a Great Team

Our culture at Arconic is built on collaboration, diversity, and the shared goal of excellence. We believe in empowering our employees with the skills and support they need to thrive. You will work alongside a team of dedicated professionals who are not only experts in their fields but are also eager to mentor and collaborate.

Innovate with Us

Innovation is at the heart of everything we do at Arconic. From developing new manufacturing processes to creating sustainable solutions, our team is constantly exploring new ways to lead the industry forward. Your role will involve hands-on problem solving and the opportunity to make significant contributions to our company’s success.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student seeking a transformative internship, Arconic offers a range of positions to match your skills and ambitions. Explore our open positions in engineering, project management, and more to find the perfect fit for your career aspirations.

Interview and Resume Tips

Succeeding in securing a position at Arconic involves highlighting your expertise and alignment with our company values. Our hiring process is designed to understand your strengths and how they can contribute to our ongoing success. Visit our Careers page for tips on acing your interview and crafting a resume that stands out.

Networking and Professional Development

At Arconic, we encourage our employees to engage in continuous learning and networking. By joining our team, you gain access to industry-leading professionals and opportunities that can expand your horizons and deepen your professional network.

Benefits and Culture

Choosing a career at Arconic means enjoying a range of benefits designed to support your lifestyle and well-being. From health and wellness programs to flexible working arrangements, we prioritize the needs of our team members. Our inclusive culture fosters an environment where every employee can feel valued, respected, and heard.

Join Our Team

Ready to advance your career at Arconic? Search for job opportunities that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make an impact.

Stay Connected

Keep up to date with the latest at Arconic by following our Careers Blog. Gain insights from our team, learn about our industry, and discover how you can contribute to our collective success.

Job Alert Emails

Personalize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Arconic. Join Arconic to be part of a legacy of innovation and leadership. Explore how far your talents can take you.
Learn more about Arconic
Size
13,900 employees
Market Cap
$2.1 billion
Industry
Manufacturing & Automotive
Net Income
-$91 million
Founded
2016
5 Year Trend
+2.4%
Revenue
$5.6 billion
NASDAQ
ARNC
* Ladders Estimates

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