About the Organization
Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing.

Description

JOB TITLE: Applications Support Engineer

DEPARTMENT: Service Support

REPORTS TO: Applications Support Manager

EMPLOYEE TYPE: Full-Time

LOCATION: 19772 Pauling, Foothill Ranch, CA 92610

SALARY: is commensurate with relevant experience

GENERAL JOB DESCRIPTION:

Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing.

The Chroma Systems Solutions, Inc. Service Support Team is currently seeking an Applications Support Engineer responsible for hardware and software support on Chroma's instruments and Automated Test Systems (ATE). This position requires working closely with Chroma's product lines across a variety of power supply markets and emerging technologies, including but not limited to Solar, Electric Vehicles, Battery and LED. We are seeking a mid-level professional who thrives working both independently as well as collaboratively. If this sounds like you, even if you don't possess all of the required experiences or skills sets, we encourage you to apply!

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Software development as required
• Validation based on hardware configuration
• Resolve customer issues assigned to them via customer requests for technical assistance
• Software Quality Validation (Installation, Operation, and Functionality)
• Resolve customer issues with LabVIEW drivers and communications
• Resolve customer issues with Chroma's proprietary software applications (PowerPro, BatteryPro, Capitvate 5, and Soft Panel, etc.)
• Interface with operations, service, and engineering teams and customers to address instrument operation and test application issues
• Conduct product Hardware and Software training at customer facilities or online
• Provide on-site installation, troubleshooting, and repairing of ATE power measurement systems and instruments at customer locations
• Ability to perform overnight travel domestically and/or internationally up to 25%
• Develop documentation: Knowledge Base Articles, FAQs, and technical articles
• Strong teamwork and communication skills required

QUALIFICATIONS:

• BSEE or BSCS with minimum of 2 years of experience in a technical environment
• Certified LabVIEW Associate Developer (CLAD)
• Experience with programing languages: Visual C #, Python, C ++, Visual Basic
• Experience with troubleshooting advanced Windows Operation Systems Issues
• Software Quality Testing and Debugging
• Working knowledge of automated test equipment (ATE) and systems with experience in ATE software programming
• Experience using AC/DC power sources, electronic loads, Hipot testers, power meters, and general lab test equipment such as DMMs, oscilloscopes, etc.
• Experience using and troubleshooting communication protocols such as GPIB (IEEE 488.2), RS-232, RS-485, 12C, and CAN Bus
• Excellent written and verbal communication and interpersonal skills
• Knowledge of SCPI commands and remote control of programmable instruments

SUPERVISORY RESPONSIBLITIES:

This is a non-supervisory position.

PHYSICAL DEMANDS:

General office skills and dexterity are required. Must be able to lift 30 pounds.

CHROMA BENEFITS:

• Bonus programs based on individual and company performance
• Vacation, sick, bereavement time
• Medical, dental, and vision plans for employees and dependents
• Life insurance, AD&D, long term disability, and employee wellness programs
• 401(k) retirement accounts with immediate vesting of company contributions
• Profit sharing programs

WORKING CONDITIONS:

Chroma Systems Solutions is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, political affiliation, marriage or veteran status, and will not be discriminated against on the basis of disability.

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Pay Range
$75,000 - $90,000

Tags

Location
Pauling

This position is currently accepting applications.