Applications SpecialistLondon or Cambridge, OntarioThe Role As an
Applications Specialist, you will develop three or more project opportunities daily and visit customer manufacturing sites across North America to understand customers' challenges and identify opportunities. You will conceptualize custom automation solutions using smart industrial robots and develop the plan to make each concept a reality. Your mission is to deliver comprehensive proposals covering scope, costing, schedule, and performance criteria. Given the client-focused nature of the work, occasional weekend or after-hours work may be required. This position reports to the Team Leader, Applications.
Key Responsibilities- Engage customers through requirements definition, concept generation, cost development, mapping constraints to design trade-offs, and proposal presentation.
- Engage with the salesperson to support the win strategy.
- Interact with sales and management teams to lead technical alignment.
- Present concepts to customers emphasizing competitive advantages.
- Support the internal proposal design team and processes.
- Document technical requirements and project risks; oversee project plans and change procedures.
- Participate in technical advisory roles and interact with customers at all levels, as required.
- Ensure effective handoff to operations for maintenance and troubleshooting.
- Follow a standardized quoting process.
- Deliver standardized presentations including capture plans, executive reviews, and customer reviews.
- Standardized tools include proposal templates, cost worksheets, CAD for concept design, industry/customer compliance matrices, and FAT/SAT criteria.
- Access to technical writers and dedicated simulation/CAD resources to enhance proposals.
- Leverage cross-business expertise and reference machines via knowledge-sharing platforms such as SharePoint and MS Teams.
- Firsthand experience in robotics, automation, mechanical design, custom machinery, and/or control systems
- Talent to conceptualize automation solutions to complex manufacturing challenges in a collaborative team.
- Develop supplier scopes (SSOWs) and evaluate supplier compliance in partnership with Supply Chain Management
- Maintain an active risk register through the quote cycle; rate probability/impact, execute mitigations, and escalate when triggers are met
Qualifications and Experience Essential- Degree in Engineering or equivalent experience.
- 3-5+ years of automation industry experience, preferably with direct experience developing technical proposals, costing, and scope
- Experience in Quoting, Sales and Customer Interaction is preferred.
- Ability to read mechanical design drawings and customer part prints.
- Ability to develop basic CAD concepts.
- Understanding of Electrical & Pneumatic controls architecture preferred.
- Strong communication skills to present to internal teams, customers, and vendor partners.
- Work with project teams and customers to design and estimate complete systems.
- Recognize cost factors such as timelines, materials, labor, and tooling.
Physical Demands - The employee is regularly required to stand, walk, sit, use hands, reach, stoop, kneel, talk, and hear.
- Occasionally lifts or move up to 25 pounds.
Perks of Being Part of the TeamCONVERGIX offers a generous compensation and benefits package including:
- RRSP with company match
- OT after 40 hrs for hourly employees
- Long term disability
- Employee Assistance Program
- Virtual online Tele-health
- Benefits Plan that includes Medical, Dental, and Vision coverage
- Profit Sharing
CompensationCompetitive salary range: $90,000 - $140,000, based on experience.
