Position Overview
The Applications Lab Manager is responsible for leading CTS's applications testing lab, overseeing lab operations and guiding technicians in the execution of customer part studies. This role ensures high quality, repeatable test data and clear communication of results to support sales efforts and customer decision-making. The position serves as a critical link between engineering, sales, and customers by translating lab testing into actionable application solutions.
Duties and responsibilities
- Manage and develop a team of lab technicians, including scheduling, training, and daily oversight of lab activities
- Guide technicians in the setup and execution of customer part studies, ensuring proper fixturing, instrumentation, and test methods
- Ensure all testing is performed accurately and produces reliable, repeatable results aligned with customer requirements
- Oversee preparation of test reports, including setup details, data analysis, and clear conclusions for internal teams and customers
- Coordinate communication of study results through CTS representative networks, sales teams, and direct customer interactions
- Support sales opportunities by prioritizing lab projects, aligning timelines, and providing technical input on applications
- Maintain lab equipment, fixtures, and component inventory required to support a wide range of test applications
- Drive continuous improvement in lab processes, test methods, and reporting standards
- Collaborate with engineering, service, and product teams to improve product performance and application success
Qualifications
- Bachelor's degree in engineering, engineering technology, or related field (or equivalent experience)
- 5+ years of experience in test lab, applications engineering, or relevant technical role
- Experienced leading or mentoring technical personnel preferred
- Strong understanding of leak testing, instrumentation, and data interpretation
- Ability to translate technical results into clear, customer-facing communication
- Strong organizational and project management skills
- Proficient in data analysis tools (Excel or equivalent) and technical reporting
Key Success Factors
- Ability to manage multiple concurrent studies while maintaining quality and responsiveness
- Strong communication with both technical and non-technical stakeholders
- Focus on delivering clear, actionable results that support sales conversion
- Hands-on leadership style with attention to detail in lab execution
Compensation and Benefits
- Competitive, market-based salary commensurate with education and experience
- Comprehensive benefits package including medical and dental coverage, long-term and short-term disability, 401K, life insurance, paid time off, and holiday pay
