Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary

This position is responsible for providing pre-sales customer support that furthers the sales process and helps close. Working closely with the regional product specialists & product development, and with an understanding of what the customer is trying to accomplish, the application scientist will provide advanced application studies on customer samples and develop new applications that meet and grow the M&CS business objectives.

The Application scientist will also deliver product demonstrations in house or on site, well written white papers and application notes, and also conduct site visits to make recommendations for implementation of M&CS NIR products with the goal of enhancing sales opportunities are also required.

Essential Job Duties and Responsibilities

• From an understanding of what the customer is trying to accomplish, work in partnership with the sales team to provide, at a high level, application driven answers that demonstrate product capabilities and applicability to the customer needs.
• Be a proactive, commercially savvy and scientifically inquisitive problem solver
• Provide advanced applications technical support for our worldwide sales, marketing and customer care teams. This includes advanced sensor feasibility studies, developing new measurements as required, producing well-reasoned & professionally written reports, support of trials and demos as directed, and producing effective sales support material.
• Conduct site visits making recommendations for implementation of M&CS NIR equipment
• Train individuals or groups in our customer, sales distribution and customer care network, as required
• Support of target marketing activities as required
• Acquire knowledge of other technologies or measurements used by a customer, their strengths and weaknesses and feedback to the Market Manager areas of overlap or synergy to the M&CS business – distributing a report summary as appropriate
• Provide pre-delivery calibrations for Production
• Become best in class for application knowledge in the industries M&CS serves
• Ability to travel as necessary
• Must be able to obtain a Passport to travel outside the UK or US, as applicable
• Must have a driving license

Education and Experience Requirements

• University Degree(s) in a scientific discipline.
• Graduate level degree in Chemistry, Physics, or Chemical Engineering preferred.
• Experience of NIR Spectroscopy highly desirable
• Good laboratory and reporting skills with the ability to recommend, in well-reasoned reports, the correct process application solution.
• Ability to gain the trust, confidence, and technical respect of our customers, our worldwide sales and distribution team and internal staff
• Problem solving ability relating to the application of our product
• Ability to work independently and to make sound decisions while under pressure
• Ability to undertake many jobs in parallel (Multi-tasking)
• Computer literacy in Microsoft Office, including Excel, Word, Access & PowerPoint
• Strong organizational ability with good planning skills
• Good interpersonal skills both with colleagues and customers
• Good written and oral communication skills
• Self-motivated with a flexible attitude and readiness to work until the job is complete

Skills and Abilities

• Experience in the sensor or electronics manufacturing industry.
• Self-Starter and Self-Motivated.Ability to set up experiments and laboratory equipment to execute application studies.
• Fluent in using analysis tools, such as MatLab or other simulation or computational software.

Working Conditions and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated 10%

Travel initially could involve significant time at other Nordson MCS locations while application training is ongoing.

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Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.