Bachelor's degree in engineering (preferably aerospace, electrical, mechanical)
2-5 years in a customer-facing technical role
Strong debugging skills for hardware and software
Experience with engineering applications
Willingness to travel up to 50%
Responsibilities
Ensure successful deployment and integration of tools into customer workflows
Act as a technical liaison between customers and internal product teams
Provide technical support and system-level troubleshooting
Participate in engineering activities to enhance customer experience
Assist Business Development with pre-sales activities
Cultivate strong relationships with customers' technical teams
Embrace a dynamic and variable work environment
Benefits
Competitive salary and tenure-based paid time off
Industry-leading health plan benefits
Excellent retirement plan with employer match
Opportunity for long-term career growth
Work in a technology field that enhances industrial quality and public safety
Business travel expenses fully covered
Independence and flexibility in managing work commitments
Full Job Description
Applications Engineer (GN)
Tasks
Some Daily Responsibilities
Ensure successful long-term deployment and integration of our tools into customer workflows.
Act as a technical liaison between customers and internal product teams to support 8tree's hardware and software development lifecycle.
Provide technical support & system level troubleshooting/debugging to existing customers.
Get involved in a variety of engineering activities that fuel the customer experience, including testing and new feature definition.
Assist Business Development team with pre-sales activities, e.g. customer demos and trade shows.
Cultivate strong relationships with technical counterparts at the customer.
No two days are alike, offering a dynamic and engaging work environment
Requirements
Must-have Requirements
US citizenship required - no exceptions.
In-office position (not remote) - no exceptions.
Bachelor's degree (or higher) in engineering (preferably aerospace, electrical, mechanical) or related discipline
2-5 years in customer-facing technical role (including internship/co-op equivalent)
Robust hardware & software debugging skills to resolve technical issues
Strong computer skills and experience with engineering applications
Willingness to travel up to ~50%
Nice-to-have Requirements
Experience with 3D metrology, NDT, or quality inspection systems
Experience in quality engineering for Aviation-MRO / Aerospace / Wind-Turbine / Automotive industries
Benefits
Competitive salary, tenure-based paid time off (PTO) and industry-leading health plan benefits &excellent retirement plan with employer match.
Work in a technological field that directly benefits industrial quality & public safety.
Challenge yourself alongside a fiercely supportive, demanding and fast-paced team; quick path to making decisions
Long-term career growth within the company's agile and fast-paced engineering team
Independence and flexibility to manage your day-to-day work commitments and schedule
Business travel expenses are always fully covered
About You
Your work ethic sets the bar for others. You have tons of technical curiosity and uncompromising integrity, that helps ensure customers have a productive and rewarding interaction.
Excellent interpersonal skills enable you to be effective working with a global and cross-cultural team.
You have the aptitude to quickly grasp and apply new concepts, which aid your effectiveness with customers.
Customer-driven changes in priorities and workloads don't faze you. You lean on your disciplined time management and organizational skills to remain effective.
Your verbal and written communication demonstrates a strong command of the English language, which empowers you to describe technical topics so that they are easily understood.
You approach every situation with an engineering mindset - technical depth, analytical thinking, attention to detail and the initiative to anticipate & solve problems
