Radial

Application System Administrator

Radial$135K — $166K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience administering computerized systems in a GxP-regulated environment
  • Hands-on knowledge of DCS/SCADA systems (DeltaV, Rockwell FactoryTalk) and Laboratory systems (LabX, Unicorn, Sartocheck 5)
  • Understanding of data integrity principles (ALCOA+) and Computerized System Validation (CSV)
  • Familiarity with change control and CAPA processes, including TrackWise or similar quality management systems
  • Ability to maintain detailed documentation and operate in an audit-ready environment

Responsibilities

  • Administer and maintain various OT/automation applications
  • Manage user access, roles, and permissions for all systems
  • Monitor system performance; respond to and troubleshoot incidents
  • Support investigations, deviations, and CAPA activities
  • Execute approved system changes and maintain documentation
  • Ensure operational backup processes and support disaster recovery testing
  • Perform periodic health checks including audit trail and user account reviews

Benefits

  • Health, vision, and dental insurance
  • Life, short and long-term disability insurance
  • Paid time off
  • Participation in a 401k plan
  • Rewards and recognition program
Full Job Description
Nature and Scope of Job

We are seeking an experienced Application System Administrator to support manufacturing, laboratory, and automation systems at a regulated biotech/pharma site. The contractor will ensure all supported systems remain reliable, secure, compliant, and inspection-ready in accordance with GxP standards and site procedures. This role works cross-functionally with Automation Engineering, IT, Quality, and Operations teams to maintain day-to-day system operations and support continuous improvement.

Primary Responsibilities

  • Administer and maintain OT/automation applications including DeltaV, Rockwell FactoryTalk, PI Historian, LabX, Unicorn, Sartocheck 5, ThinManager, Metasys, and Nova Biomass
  • Manage user accounts, roles, and permissions; support periodic access reviews and resolve access-related issues
  • Monitor system performance and availability; respond to and troubleshoot incidents and escalate critical issues per site procedures
  • Support root cause investigations, deviations, and CAPA activities
  • Execute system changes through approved change control processes and maintain configuration documentation
  • Ensure backup processes are operational, monitored, and validated; support disaster recovery testing
  • Perform periodic system health checks including audit trail reviews, antivirus logs, and user account reviews
  • Maintain accurate, complete, and audit-ready system documentation including SOPs, work instructions, and activity logs
  • Support regulatory inspections and audits as required

Additional Responsibilities

  • Performs other related duties and assignments as required

Qualifications

  • Experience administering computerized systems in a GxP-regulated environment
  • Hands-on knowledge of DCS/SCADA systems (DeltaV, Rockwell FactoryTalk), Historian platforms (PI), and/or laboratory systems (LabX, Unicorn, Sartocheck 5)
  • Understanding of data integrity principles (ALCOA+) and Computerized System Validation (CSV)
  • Familiarity with change control and CAPA processes, including TrackWise or similar quality management systems
  • Ability to maintain detailed documentation and operate effectively in an audit-ready environment

Education & Certifications

  • Bachelor's degree in Computer Science or Information Systems or related field.
  • Master's Degree preferred

Working Conditions

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all-inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

  • Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment.
  • Operate other office productivity machinery, such as a calculator, scanner, or printer.
  • Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations.

Disclaimer

This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Compensation

Salary/Hourly Rate Range (W2): USD 65.00 - 80.00

The base salary/hourly rate range represents the anticipated low and high end of the USDM's compensation range for this position. Actual salaries/hourly rates will vary and will be based on various factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. The compensation described above is subject to change and could be higher or lower than the range described based on market survey data or budget.

Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.

Both full and part-time employees, who are at least 21 years of age, are eligible to participate in USDM's 401k plan. Full and part-time employees may be eligible for paid time off.

All employees are eligible for USDM's rewards and recognition program.

For more details about our benefits, visit us here: https://usdm.com/careers

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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