Application Support Engineer

Western Branch Diesel, Inc.

$75K — $110K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Knowledge of the power industry and 3-phase power
  • Proven effective communication skills
  • High level of productivity
  • Strong presentation skills
  • Detail-oriented with the ability to multi-task
  • Ability to respond effectively to changing demands
  • Engineering degree preferred, specializing in Electrical or Mechanical fields

Responsibilities

  • Review and interpret design documents to enhance product knowledge
  • Initiate and assemble technical submittal documents for approval
  • Develop technical drawings for onsite coordination
  • Learn advanced concepts of building electrical distribution systems
  • Provide technical support to sales and project management teams
  • Serve as the communication hub for project coordination
  • Align project schedules to meet customer expectations

Benefits

  • Excellent medical, dental, & vision coverage
  • Health savings account
  • Short-term/long-term disability and life insurance
  • 401k with matching
  • Employee Assistance Program (EAP)
  • Paid annual leave and holidays
  • Employee referral program
  • On-the-job paid training
  • Company events and recognition programs
Full Job Description
Application Support Engineer

Curtis Power Solutions

Charlotte, NC

Compensation based on experience and skills ranging from $75,000-$110,000 per year

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for an Application Support Engineer at our location in Charlotte, NC.

Technical Knowledge
  • Review and interpret project design documents and scope of work, enhance product knowledge of MTU and power equipment as necessary to fully understand total power solution provided.
  • Initiate, coordinate, procure and assemble technical submittal documents for channel review and approval.
  • Develop, modify, or procure technical drawings for onsite coordination of interconnects or conduit layouts.
  • Learn and understand advanced concepts of building electrical distribution systems and how to apply power generation equipment and related technical scope of work.
  • Provide technical support to Sales / Project Management Team.
  • Develop, modify, or procure one-line diagrams for project designs.

Communication / Customer Interface
  • Be the communication hub for internal/external partners to guide project to a successful turnover to the end-user from inception to close-out.
  • Project schedule alignment to meet customer and project expectations.
  • Salesforce lead to coordinate quality up to date opportunity data.
  • Weekly coordination with sales/project management team for application support and submittal duties.
  • Understand and respond to customer's sense of urgency evidenced by consistent and timely communication.
  • Maintain a high level of professionalism and customer service when dealing with customers (internal & external).
  • Additional Responsibilities may be assigned by management.

Qualifications
  • Knowledge of the power industry and 3-phase power.
  • Proven ability to communicate effectively.
  • High level of productivity output.
  • Presentation skills.
  • Detail oriented.
  • Ability to multi-task and prioritize demands.
  • Respond effectively to changes in workload, schedules, and environment
  • Engineering Degree preferred; Electrical or Mechanical related.

Why Indel Power Group
  • Competitive compensation package, DOE
  • Rewarding work environment
  • Opportunities for relocation & advancement
  • Long established, family owned business

Benefits
  • Excellent medical, dental, & vision coverage
  • Health savings account
  • Short-term/long-term disability and employee life insurance
  • 401k, with matching
  • Employee Assistance Program (EAP)
  • Paid Annual Leave
  • Eight Paid Holidays
  • Employee Referral Program
  • On the job paid training
  • Company events and employee recognition programs


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