Application Support Analyst - NYC

FDM Group

$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience with trading desk operations, specifically supporting OMS/EMS systems.
  • Familiarity with FIX systems is required.
  • Proficient in navigating and scripting on LINUX terminal.
  • Proficiency in SQL and knowledge of Batch, Perl, Shell, PowerShell, or Python is preferred.
  • Driven and self-motivated with a proactive approach to problem-solving.

Responsibilities

  • Support the daily operations of EQD trading systems and serve as primary contact for traders.
  • Analyze and troubleshoot issues, debugging logs and tracking resolutions.
  • Provide technical guidance on the Execution Management System (EMS) to internal teams.
  • Prepare internal systems for new platform rollouts and resolve integration issues efficiently.
  • Monitor production environment using ITRS to ensure stability and health.
  • Onboard new clients and perform daily BAU tasks, including investigating order rejects.
  • Answer queries from Trading, Risk, Compliance, and Operations departments.

Benefits

  • In-person project engagement with a strong focus on collaboration.
  • 12-month initial contract with potential for extension.
  • Opportunities to work with a leading client in the financial services sector.
  • Direct employment with FDM, avoiding typical contractor complexities.
Full Job Description
Über die Rolle

This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position.

FDM is seeking an Application Support Analyst located in NYC to support a client in the financial services industry. Involvement in this project is in-person and anticipated to last initially 12 months but may be extended.

Das bringst du mit

Job Summary
Application Support
Responsible for maintaining application systems for capital markets and investment group that are beyond the development stage and are running in the daily operations of the firm.

Essential Duties and responsibilities
The essential functions include, but are not limited to the following:
• Support the day-to-day operations of the EQD trading systems and be a go-to person for Trader support.
• Analyze and verify issues, debug logs, draft requirement or solution, track resolution, verify and implement.
• Provide technical expertise to internal teams regarding in-house- Execution Management System (EMS) that allows traders to interact with the market place to execute orders.
• Prepare internal systems for the rollout of the new platforms and tools, while efficiently and effectively resolving complex system integration issues.
• Day to day activities

o Monitoring ITRS to make sure healthy prod environment and stability.
o Onboarding of new client setup
o Daily BAU tasks (e.g. investigating order rejects)
o Handling queries from Trading desk, Risk, Compliance and operations.
o Running SQL queries to fetch trades or create reports.

Qualifications (Knowledge, Skills and Abilities)
• Experience working on trading desk; supporting OMS\EMS systems. Experience working on FIX systems.
• Proficiency in LINUX terminal, must be able to seamlessly navigate the LINUX terminal, query logs, modify scripts, etc.
• Ability to script in SQL and any of the following Batch, perl, shell, Powershell, Python prefered.
• Must be self-driven, highly motivated and must have "will get it done" attitude.
• Must be willing to attend team phone calls with overseas colleagues from time to time (early morning [6 AM] or late evening [8 PM] )

Skills:
• Understanding of basic trading workflow.
• Understanding needs from trading desk for issues and new requirements and liaise with other teams (internal/external) to get it developed/fixed and deliver to traders.
• Testing complex scenario in test environment, identify the issues, log the issue and follow up with developer on release and implement the change.
• Basic understanding of Network.

Das erwartet dich

Additional Considerations

FDM Group, Inc. is registered to operate and hire employees in select states within the US. We will consider employment applications exclusively from candidates who are either residing in one of the following states or willing to relocate to them: Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, Tennessee, Texas, Utah, and Virginia.

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