Application Supervisor

City Of New York • $94K *

New York, NY 10025In-Person

Education, Government & Non-Profit

Less than 5 years of experience

1 week ago

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Job Overview by Ladders

Qualifications

Baccalaureate degree from an accredited college with 30 credits towards a Master of Social Work or related graduate degree
At least 18 months of child welfare casework experience
Strong communication skills
Ability to effectively interact with diverse groups
Familiarity with NYC's diverse communities
Knowledge of NY State Connections or other automated child welfare management systems
Bilingual ability in Spanish or other languages is a plus

Responsibilities

Review work submitted by subordinates for accuracy in Connections
Submit cases to protective units within 4 hours of receipt from SCR
Conduct weekly individual and unit conferences
Assign new intake cases immediately upon receipt
Ensure adequate coverage during business hours and vacations
Schedule necessary training for staff
Monitor Time and Leave according to agency policies

Benefits

Internal advancement opportunities
Professional development and training support
Collaborative work environment
Impactful role in supporting children and families
Opportunities to work in diverse communities

Full Job Description

THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS. *THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $94,276* THIS POSITION IS OPEN ONLY TO EMPLOYEES CURRENTLY SERVING IN THE PERMANENT CIVIL SERVICE TITLE OF CHILD WELFARE SPECIALIST SUPERVISOR. The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that the city receives from the New York Statewide Central Register of Child Abuse and Maltreatment. The Division of Child Protection encompasses Child Protective and Placement Services. Child Protective Services include the Child Protective Borough Offices, Family Preservation and Family Services Unit, Emergency Children's Services (ECS), and the Office of Special Investigations (OSI). In each DCP borough and program office, an Administration or "Admin" team provides a catalog of critical support functions, enabling child protective staff to focus on supporting our children and families. Each Application Unit is overseen by an Application Supervisor who is responsible for quality assurance and resolving issues within their Application's Unit. Each Application Supervisor monitors the work of subordinates; coach subordinates to correct errors and minimize potential for future errors; prioritizes cases, and identifies and flags special concerns, based upon subject-matter expertise in social work and clinical practice; and ensures that pending case assignment rates are appropriately equalized among the zone and Borough or Program child protective units. Under the general supervision of the Child Protective Manager, the Application Supervisor will be responsible for the following: - Review work submitted by subordinates in Connections for accuracy prior to forwarding to appropriate units - Submit cases expeditiously to protective units so that all required mandates could be adhered to case submitted within 4 hours of receipt from SCR - Conduct individual and unit weekly conferences - Review new intake and assign pending immediately upon receipt of case - Maintain adequate coverage during regular business hours and vacations - Schedule appropriate training where needed - Maintain and monitor Time and Leave in accordance with Agency policy and procedure - Address staff issues and document staff for disciplinary actions - CWSS Level II retrieve cases directly from mandated and non-mandated sources when the State Central Registry is not working Preferred Skills The preferred candidate should possess the following: - Excellent communications skills - Ability to deal tactfully and effectively with diverse constituencies - Familiarity working with NYC's diverse communities - Knowledge of the NY State Connections comprehensive case management system, or other automated child welfare systems - Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position TO APPLY Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 778723. NO PHONE CALLS, FAXES OR PERSONAL INQUIRES PERMITTED. NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED. CHILD WELFARE SPECIALIST SUPER - 52370 Qualifications A baccalaureate degree from an accredited college and 30 semester credits toward a Master of Social Work or a graduate degree in a related field, and at least eighteen months of child welfare casework experience.

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