Application & Infrastructure Analyst I - Information Auditor II, Record Systems Compliance & Support Unit

Edmonton Public Library

$96K — $121K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree in a related discipline and 1 year of relevant experience OR Post Secondary diploma in a related discipline and 2 years relevant experience OR 1 year related certificate and 4 years relevant experience.
  • Advanced ability in understanding and usage of Niche RMS and Axon DEMS.
  • Working knowledge of other police applications/databases including CPIC, ORCA, and CAD.
  • Awareness of FOIPP Legislation, Criminal Code of Canada, Provincial Statutes.
  • Strong understanding of data quality and its implications.

Responsibilities

  • Provide support for EPS users with data entry and management in RMS and DEMS.
  • Manage access to confidential files via the Access Control List.
  • Investigate and correct information errors in RMS and DEMS.
  • Collaborate with Business Analysts and Developers during User Acceptance Testing.
  • Consult IT professionals to create data correction routines.
  • Lead training sessions on EPS systems and processes.
  • Identify and document data quality issues.

Benefits

  • Work in a critical role for the Record Systems Compliance & Support Unit.
  • Opportunity for both permanent and temporary positions with potential extension.
  • Contribute to the integrity of police record systems.
  • Chance to work alongside Business Analysts and IT professionals.
  • Engagement in user training and support for various systems.
Full Job Description
**This posting is for two (2) Permanent, Full-Time positions and one (1) Temporary, Full-Time position that may continue until September 30, 2026 (with a possibility of extension)**

The Edmonton Police Service requires two (2) Permanent and one (1) Temporary Information Auditor II to fulfil a critical role in the Record Systems Compliance & Support Unit. This position is primarily responsible for ensuring the integrity of records contained within the RMS and DEMS, managing confidential records, and identifying and correcting information anomalies.The successful candidate must be self-motivated, well organised, highly analytical, and possess excellent interpersonal skills. The responsibilities of this position include:

  • Provide support for all levels of EPS users who require assistance entering, querying, or managing data within the RMS and DEMS
  • Administer access to confidential files by managing the Access Control List (ACL) within the RMS and DEMS
  • Address information errors in the RMS and DEMS by investigating, analyzing, and correcting issues.
  • Work with Business Analysts and Developers to perform User Acceptance Testing for changes made to the RMS.
  • Consult with and advise IT professionals in the creation of data correction routines.
  • Lead in-person training sessions to users and peers on various EPS systems and processes.
  • Identify and document data quality issues.
  • Develop, maintain, and present training materials on the various RMS related applications.
  • Act as subject matter expert (SME) regarding the RMS, DEMS and related applications.
  • On a rotational basis, provide 24/7 support for critical issues.


Qualifications:

  • Degree in a related discipline and 1 year of relevant experience OR Post Secondary diploma in a related dicipline and 2 years relevant experience OR 1 year related certificate* and 4 years relevant experience.
  • Advanced ability in understanding and usage of Niche RMS and Axon DEMS.
  • Working knowledge of other police applications/databases including CPIC, ORCA, POSSE, JOIN, MOVES, Mugshot, Vital Statistics and Computer Aided Dispatch (CAD).
  • Awareness of FOIPP Legislation, the Criminal Code of Canada, Provincial Statutes and City Bylaws.
  • Thorough knowledge of the business processes used within the EPS and strong understanding of data quality, data usages, and implications of poor data.
  • High attention to detail and ability to foresee impacts of decisions.
  • Proven ability to adapt in order to manage changing priorities, complex information, and issues in a timely manner.
  • Strong analytical skills paired with sound judgement.
  • Excellent verbal and written communication skills.
  • Strong organizational and customer service skills.
  • Ability to coach, mentor, orient and train new staff.
  • Ability to critically analyze issues to make decisions, recommend viable and effective solutions and summarize and manage information.


Hours of Work: 40 hours per week. Staff will be on a rotational schedule with morning shifts ([redacted]), afternoon shifts ([redacted]) and weekend shifts ([redacted]). Staff will also have rotational on-call responsibilities.

Salary Range: 21B, Salary Grade: 044, $46.160- $58.166 (Hourly), $3,692.80 - $4,653.30 (Biweekly), $96,382.08 - $121,450.61 (Annually).

The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

Applicants who have completed post secondary education outside of Canada are encouraged to obtain an assessment of their credentials through the International Qualifications Assessment Services (IQAS) (https://alberta.ca/international-qualifications-assessment.aspx) or another recognized Canadian credential evaluation service. For a list of designated evaluators, please visit the Alliance of Credential Evaluation Service of Canada (https://canalliance.org/en/default.html). Including an IQAS certificate or other credential assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the applicant's educational qualifications.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

Edmonton rests in the heart of treaty six territory in Alberta and the homelands of the Metis Nation.

HR Technician: KJ

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