Job Type
Full-time
Description
The Applications Engineer is responsible for acting as a liaison between the Sales & Marketing and the Engineering departments to ensure technical accuracy in all commercial matters. The Applications Engineer must also ensure the highest level of customer satisfaction by ensuring internal channels have a correct understanding of customer needs.
Essential Functions
• Daily On-Site Attendance.
• Works with the Sales & Marketing department to ensure quoted products meet customer application.
• Acts as a liaison between the Sales & Marketing and Engineering departments in the creation of transformer designs during the quoting process.
• Maintains and updates the Pricing Configurator tool.
• Collaborates with the Sales & Marketing and Supply Chain Management departments to ensure that pricing structures are appropriate.
• Collaborates with the Director of Sales & Marketing, Director of Operations, and Senior Supply Chain Management Specialist to develop technical marketing material.
• Develops technical presentation content for meetings with customers and Sales Representatives.
• Conducts customer product awareness training seminars.
• Participates in industry events, including conferences and trade shows, to network and promote the Company's products.
• Attends daily and weekly internal Sales Meetings.
Competencies
• Technical and Electrical Capacity.
• Communication Proficiency.
• Critical Thinking.
• Problem Solving.
• Interpersonal Skills.
• Customer Service.
• Self-Motivated.
• Time Management.
• Accountable to Objectives.
• Organizational Skills.
• Attention to Detail.
• Proficiency with Microsoft Office Products.
• Proficiency with Customer Relationship Management (CRM) software.
Education and Experience
• Bachelor's degree in Electrical Engineering or related field required.
• 2-3 years of sales and engineering design experience preferred.
• 3-5 years of experience in electrical industry required.
• Technical and analytical aptitude.
Work Authorization/Security Clearance
Required to be authorized to work lawfully in the US.
Disclaimer: The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. Forgent Power reserves the right to modify, interpret, or apply this job description as needed.
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