Full Job Description
We are seeking a talented and motivated HVAC Application Engineer to join our Commercial product team in Norman, OK, United States. As part of a team of experts, the Application Engineer will use his/her HVAC equipment experience to assist channel partners, consulting engineers and contractors in the proper selection and pricing of packaged and split systems HVAC equipment.
• Provide commercial, competitive and technical application support via phone or e-mail to the field sales organization on relevant packaged and split commercial products with minimal direction.
• Works with a small team of technical employees to provide resolutions to the field selling organization's requests for support with a strong emphasis on Basis of Design.
• Provide application training and support as required, on a broad range of packaged and split commercial products for the field sales organization.
• Participate in testing of applicable product selection and pricing software.
• Work with the Field Sales organization, Product Managers and Engineering to answer questions on sizing, application and available modifications to standard products.
• Coordinate with engineering to develop Special Requests for unique requirements that do not fit standard product offerings.
• Work with marketing to develop selection and pricing software requirements as necessary.
• Use your HVAC equipment experience to recommend cost effective alternatives where appropriate and value engineering alternatives for commercial packaged and split systems.
• Strive for continuous improvement and teamwork in product development and processes.
• Use various computer databases to locate relevant information on appropriate product, interpret the information and provide succinct details in a timely manner to persons requesting assistance.
• Tracking of calls, customer interface and emails using electronic database systems.
Qualifications
• Bachelor's degree in Engineering (BSME, BSEE or BSIE) or related science. Significant experience in a technical role may be considered in lieu of a degree.
• Understanding of HVAC applications and technologies
• 4+ years' experience sizing and selecting HVAC equipment for commercial use.
• Customer service experience supporting technical products.
• Strong problem-solving and analytical skills
• Strong communication and collaboration skills
• Ability to work independently and as part of a team
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!
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