Company: IMAC Motion Control
General Description:This is an engineering and sales support role. Application Engineers support our sales engineers and customers in the pre- and post-application sales process. Up to 50% of the SG members' time will be programming, which may be done in our office or on-site at customers, depending on the application requirements. In addition, the SG member will take on a technical Product Manager role for a subset of the technology offered by the vendors Tri-Phase supports, with the goal of balancing the Tri-Phase PM role needs and the aptitude and preferences of the SG member.
Duties and Responsibilities:- Support Sales Engineers and customers with product demonstrations, product sizing and selection, proof of concepts, testing, programming, and general technical support
- Have the ability to assess and resolve technical challenges, utilizing vendor resources when necessary for the best solution
- The technical PM is the primary contact for their assigned products, will attend sales calls, and promote their products with demonstrations and presentations
- Develop a working knowledge of Tri-Phase's products, with a strong focus on their PM products
- Position will be based out of the Appleton, WI office with local travel for sales calls, programming, and application start-ups or troubleshooting, with occasional overnight travel
- Interaction with customers to understand the "Scope of Work" is necessary.
- Some evening or weekend work may be expected to meet deadlines or urgent customer-driven support demands
- Other technical duties as required
Qualifications: - Bachelor's degree in Electrical, Mechanical, or Computer Engineering or relevant experience
- 2-4 years of experience in automation
- Experience with PLC, HMI, industrial computer, industrial communication and I/O, robotics, sensors, safety, machine vision, and industrial motion control products required
- Strong communication and time management skills
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IMAC operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
