Job DescriptionPOSITION SUMMARY - The Application Engineer, DC Power will assist sales representatives by providing technical support to help sell Vertiv DC Power and Great Lakes outside plant products. Serve as a conduit between the field and the other applicable internal departments across both Vertiv DC Power and Great Lakes teams. This support includes providing technical information on Vertiv products and the application of these products, assistance with custom product features and pricing, ancillary product selection and pricing, and quotation of 3rd party equipment related to company products.
RESPONSIBILITIES - Develop clear, concise, and technically sound tailored solutions for customer review and acceptance based on customer requirements and/or RFP's, ensuring proper scope and required technical specifications are met.
- Apply Quote Configurator tool to provide comprehensive quote support.
- Review custom equipment orders and provide technical instruction throughout the order workflow.
- Provide applications sales support and formal presentations to sales representatives and end users during factory visits and customer events, as requested.
- Assist with post sale technical support as required.
- Provide industry feedback and product support to Product Managers.
- Participate in new product development projects.
- Travel as required to support increasing Vertiv share of wallet.
- Supports technical proposals, design documentation, and project proposals to aid the design process and delivery to customers.
- Provides sales staff with technical assistance and support for technical documentation and customer-facing presentations & engagements including leading customer communications.
- Other duties as assigned.
QUALIFICATIONS - A Bachelor's degree in Engineering required; degree in Electrical Engineering preferred (or equivalent combination of education and experience.
- 3+ years of relevant experience, with 1+ years of experience in technical scope review and formal proposal development.
- Excellent communication skills, both written and verbal.
- Detail oriented.
- Proficient in MS Office.
- Proficient and fluent in English including technical terminology.
- Understanding of commercial infrastructure design objectives, performance factors, and physical requirements.
- Ability to read and interpret schematics and one-line diagrams.
- Excellent problem-solving skills.
PHYSICAL & ENVIRONMENTAL DEMANDS - Ability to work and multi-task in a fast-paced environment.
TIME TRAVEL REQUIREDThe successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES - Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS - Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
[email protected]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers.
Work AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
