JOB SUMMARY
Application Developer - V
Key Responsibilities
Work in multiple service automation engagements to automate the high priority tasks, services and end to end workflows across Infrastructure, Platforms & Operations
Design, develop, and maintain end-to-end ServiceNow Worfklows of varying complexity
Execute the full software development lifecycle for automation projects, from requirements gathering through deployment, maintenance, support and hand-over
Create advanced automation scripts using Javascript to address complex business requirements and develop custom endpoints
Collaborate within Agile and Scaled Agile frameworks with cross-functional teams including infrastructure, security, and service teams to deliver integrated solutions
Implement secure coding practices and ensure all automation solutions comply with enterprise security policies and banking regulations where applicable
Document solutions, create runbooks, and maintain knowledge base articles
Stay current with emerging automation technologies and contribute to automation standards, best practices, and governance frameworks
Other duties assigned as necessary
Required Qualifications
7+ years of extensive experience in end-to-end enterprise software development life cycle experience, automation including maintenance and support
Bachelor's degree in computer science, Information Systems, or equivalent background or equivalent experience.
ServiceNow proficiency in Flow Designer, IntegrationHub, Orchestration, and MID Server configuration.
Advanced skill with JavaScript and Glide APIs: GlideRecord, GlideAjax, ScriptIncludes, Business Rules, Client Scripts.
Strong grasp of RITM/SCTASK models, Order Guides, variable sets, UI policies, and data-driven approvals.
Strong knowledge of IT infrastructure and ServiceNow CMDB Data model.
Strong knowledge of leveraging REST API integrations such as Ansible/Aria to handle payload and response data within a flow design.
Strong knowledge of Worfklow design best practices for security and performance.
Experience working with an Agile/SDLC framework.
Preferred Qualifications
Experience with Ansible Automation Platform is a plus
Knowledge of secure coding standards and banking environment is a plus