Atos

APPLICATION DEVELOPER

Atos • $95K — $115K *
Phoenix, AZ 85032In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience with ServiceNow administration, CMDB, ITSM, ITOM, or Discovery.
  • Familiarity with Service Graph Connectors and cloud discovery principles.
  • Proficient in OCI tenancies, compute, networks, and APIs.
  • Knowledge of CMDB modeling and IT asset lifecycle management.
  • Experience with analytical tools such as Rally, Excel, or Python; ServiceNow certification preferred.

Responsibilities

  • Administer and maintain the ServiceNow CMDB and related ITSM capabilities.
  • Enhance CMDB integration for accuracy and overall health.
  • Integrate OCI inventory with ServiceNow CMDB using various tools.
  • Configure OCI credentials and manage discovery schedules.
  • Validate discovery of various OCI resources and configuration items.
  • Implement automated discovery across multiple cloud and on-premises environments.
  • Document processes and produce reports on CMDB health and compliance.

Benefits

  • Opportunities for professional development and certification.
  • Collaborative and innovative team environment.
  • Access to advanced tools and technologies in cloud management.
  • Flexible work arrangements and supportive workplace culture.
Full Job Description
## Primary Responsibilities
  • Administer and maintain the ServiceNow CMDB and related ITSM capabilities.
  • Improve CMDB ingestion, reconciliation, completeness, accuracy, and overall health.
  • Integrate OCI inventory with the ServiceNow CMDB using Service Graph Connectors, APIs, and discovery patterns.
  • Configure OCI credentials, service accounts, compartments, logical data centers, and discovery schedules.
  • Validate the discovery of OCI compute instances, virtual cloud networks, storage, databases, tags, and other cloud configuration items.
  • Implement automated discovery across OCI, AWS, Azure, GCP, VMware, and on-premises environments.
  • Use Agent Client Collector and other discovery tools to identify and reconcile IT assets.
  • Establish mandatory CMDB attributes, data standards, validation rules, and lifecycle controls. Identify shadow IT and ensure discovered assets are properly cataloged, governed, and secured.
  • Produce CMDB health, data-quality, compliance, and asset-risk reports.
  • Document CMDB data models, discovery processes, integrations, and remediation procedures.

# Supporting Responsibilities
  • Develop Rally user stories, requirements, and acceptance criteria for ServiceNow improvements.
  • Participate in backlog grooming, sprint planning, testing, deployments, and stakeholder reviews.
  • Support ITIL, NIST, cybersecurity, audit, and financial-sector compliance requirements.
  • Create operational documentation, knowledge articles, and user training materials.
  • Qualifications 5+ years of experience with ServiceNow administration, CMDB, ITSM, ITOM, ITAM, or Discovery.
  • Hands-on experience or strong familiarity with Service Graph Connectors and cloud discovery.
  • Working knowledge of OCI tenancies, compartments, compute, networks, block and object storage, databases, tagging, credentials, and APIs.
  • Understanding of CMDB modeling, reconciliation, data governance, and IT asset lifecycle management. Familiarity with AWS, Azure, GCP, VMware, and agent-based discovery is beneficial.
  • Experience with Rally, Excel, Python, or similar analytical tools. ServiceNow certification preferred. Strong analytical, documentation, communication, and problem-solving skills.

About Atos

Atos is a French multinational information technology service and consulting company headquartered in Bezons, France and offices worldwide. It specialises in hi-tech transactional services, unified communications, cloud, big data and cybersecurity services. Atos operates worldwide under the brands Atos, Atos|Syntel, Atos Consulting, Atos Healthcare, Atos Worldgrid, Groupe Bull, Canopy, Maven Wave, and Unify.
Learn more about Atos
Industry
Technical Services
* Ladders Estimates

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