Application Developer Analyst

United Parcel Service of America, Inc. • $75K — $95K *
Atlanta, GA 30349In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required; 3+ years in relevant fields such as Finance or Software Development preferred.
  • Must be located near Atlanta or willing to relocate; on-site presence required four days a week.
  • Proficient in SQL, BI tools, and data-driven programming concepts with specific experience in platforms like Oracle BI and Google Big Query.
  • Familiarity with programming languages including VBA, VB.net, Python, or Java is necessary.
  • Strong analytical skills and excellent communication abilities are essential for success in this role.

Responsibilities

  • Assist business owners with testing setups and communicate with stakeholders during projects.
  • Develop complex data queries and maintain database technologies for performance tuning.
  • Audit and analyze data from external sources for accurate customer reporting.
  • Gather business requirements through work sessions and translate complex concepts into actionable solutions.
  • Monitor system performance and provide advanced support for inquiries or incidents.
  • Conduct project analyses and task monitoring to ensure timely resolutions and progress tracking.
  • Manage employees by conducting performance reviews and enhancing departmental efficiencies.

Benefits

  • Opportunity for professional development through training and keeping current with industry trends.
  • Engagement in business continuity activities adds value to project management experience.
  • Work within a critical department at UPS that shapes company technology strategy and systems.
  • Potential for increased responsibility through people management and leadership opportunities.
Full Job Description
Job Description:

The UPS Controls, Standards, and Strategy department is seeking a 'CSS Applications Developer Analyst' to support full systems life cycle management activities including audits, analyses, technical requirements, design, coding, testing, and administration. The successful candidate plays a critical role in component and process design, technology planning, and testing to meet business requirements.

Key Responsibilities:
  • User Group and Production Control: Assists business owners with technical needs to support set-ups and testing and communicates with stakeholder groups during the project lifecycle
  • Data Development: Develops complex queries, applies best practices for performance tuning, gathers data requirements to meet user and business needs, and maintains proficiency in database technologies to remain current with industry standards
  • Data Analysis: Audits and analyzes raw data from external sources, researches and locates valid data sources for customer reporting needs and presents new ideas for reporting current data. Maintains attention to detail to achieve precision and accuracy in data analyses


Business Needs Analysis:
  • Conducts work sessions to gather relevant information, breaks down complex concepts into comprehensible concepts, and applies appropriate levels of detail to ensure solutions satisfy business problems and opportunities. Liaisons between IT and Business owners


System Analysis & Design:
  • Participates in defining and developing technical specifications to meet systems' requirements, translates logical designs to create adaptable design solutions, evaluates vendor technologies, and ensures interoperability of system components


Applications Development:
  • Analyzes, designs, codes, tests, corrects, and documents moderate programs to ensure optimal performance and compliance


Administration, Maintenance & Support:
  • Monitors systems performance, performs applications maintenance and supports functions, and creates training content to enhance the quality of support. Monitors helpdesk, provides advanced support for any inquiries or incidents. Participates in business continuity activities


Project Management:
  • Conducts systems and requirements analyses to identify project action items, creates task lists, and monitors project progress to ensure effective resolutions


People Management:
  • At a supervisor level, manages employees, conducts performance reviews, ensures assigned workload is completed accurately and on time. Ensures management protocols such as pay integrity & data integrity. Participates willingly in employee development conversations


Audit and Risk Management:
  • Participates in periodic SOX and SOD audits. Maintains audit artifacts and works toward the systemic compliance requirements. Ensures systemic balancing, tie-outs, and relevant SOX communications on a daily basis


Professional Development:
  • Stays current with trends, participates in internal and external training to increase breath of perspective, and monitors the industry to gain knowledge and understanding of emerging technologies. Assists in determining the relevance and potential value of new technologies to support business objectives and strategy.


Qualifications:
  • Must be located in the same geographical area as the job or be willing to self-relocate
  • Must have a bachelor's degree (or international equivalent) or be a current UPS employee with a minimum of 3 years' UPS experience
  • Must be willing and available to report to the UPS Corporate Office in Atlanta no less than four days per week
  • Must be willing and available to work flexible shifts as necessary
  • Must have a minimum of three years of experience in a relevant field
  • Backgrounds preferred in Finance, Software Application Development, Accounting, Business Intelligence, or Data Analysis
  • Proficient in SQL, BI tools, and data-driven programming concepts
  • Experience and Proficiency in the following platforms, Oracle Business Intelligence, Oracle Cloud ERP OTBI, Looker Enterprise, Google Big Query, and Oracle Fusion Data Intelligence (FDI/FAIDP)
  • Understanding of EPM tools
  • Experience with Programing languages such as VBA, VB.net, Python or Java
  • Knowledge of systems life cycle management
  • Exceptional analytical and problem-solving abilities
  • Excellent communication and presentation skills


Additional Information:
  • This job is an internal grade 20G
  • The last day for internal candidates to apply for this position is 6/16/26 (11:59 PM EST)
  • Employer will not sponsor a visa or employer-based sponsorship for this position


Employee Type:
Permanent

About United Parcel Service of America, Inc.

United Parcel Service of America, Inc. Careers

There has never been a better time to join the global team at United Parcel Service of America, Inc. (UPS)—a leader in logistics and package delivery services.

Work You’ll Do

Join UPS’s industry-leading team to help drive innovation and operational excellence across one of the world’s most essential service networks. Transform logistics and global commerce with the best minds at UPS, leveraging cutting-edge technology and deep industry expertise. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and customer service. Work with a global team of business and logistics experts to help clients and communities achieve their business goals and meet delivery needs. Collaborate with a dedicated team of over 480,000 professionals worldwide, making UPS not just the biggest, but also one of the most trusted names in the industry.

Introducing the UPS Professional Growth and Development Program

The program is designed to foster leadership and professional skills, helping employees master their career paths within UPS.

Do Innovative Work

Join one of the largest and most respected logistics networks in the world—480,000+ dedicated professionals at the intersection of technology, service, and innovation.

Drive Innovation and Growth

Deliver targeted solutions through a depth and breadth of logistics experience and innovation that’s second to none.

Be Part of a Great Team

Engage in a wide range of job opportunities utilizing UPS technology and harness the unparalleled capabilities, global scale, and comprehensive logistics strategy.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how UPS is moving towards smarter logistics solutions: [With Advanced Tracking Systems] UPS enhances package tracking capabilities, ensuring timely deliveries and customer satisfaction. Logistics management solutions position UPS as a leader in global commerce, providing robust tools essential for modern logistics needs.

The UPS Commitment to Diversity and Inclusion

UPS’s commitment to diversity, equity, and inclusion is integral to building a stronger, more creative team that reflects the global communities it serves. Through diversity training and leadership development, UPS fosters an inclusive environment where all employees can thrive.

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Learn more about United Parcel Service of America, Inc.
Industry
Transportation
* Ladders Estimates

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