Smiths Machine

Application / Customer Engineer II

Smiths Machine$70K — $95K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or related field.
  • 2+ years of experience in customer application engineering or related roles.
  • Experience with FAA Technical Standard Orders (TSO) and Parts Manufacturer Approval (PMA).
  • Proficient in engineering analysis, product configuration, and manufacturing processes.
  • Strong knowledge of engineering documentation including drawings and design models.

Responsibilities

  • Collaborate with cross-functional teams to identify and pursue new business opportunities.
  • Analyze complex customer requirements and execute technical tasks throughout the engineering release process.
  • Lead interactions with customers to resolve configuration and change management issues.
  • Review and verify engineering calculations, designs, and documentation for quality assurance.
  • Initiate continuous improvement projects and strategic initiatives.
  • Represent the company on industry committees as needed.

Benefits

  • 401(k) retirement plan
  • Comprehensive medical, dental, and vision insurance
  • Employee assistance program (EAP)
  • Flexible spending account (FSA) options
  • Health savings account (HSA) offerings
  • Paid time off for work-life balance
  • Tuition reimbursement for continuing education
Full Job Description
STS Aerospace in Laconia, NH is searching for an Application/ Customer Engineer II to join the team. This position is responsible for the interpretation of complex customer requirements, develops, plans, and implements design solutions via engineering analysis, product capability, manufacturing knowledge, and engineering processes across all product lines. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities.

Job Description

Essential Duties and Responsibilities Include: Other duties may be assigned.
  • Collaboratively work with internal teams in pursuit of new business opportunities. Knowledgeable in product application and configuration, design solutions, manufacturing processes, tooling, and cost estimates across all product lines.
  • Independently accesses complex customer requirements and executes complicated technical tasks associated with the engineering release process including but not limited to, requirements management, product configuration, test protocol, technical documentation, engineering drawings, change management / implementation and contract review deliverables across all product lines.
  • Leads activities with internal and external customer agents to address and resolve part configuration, change management, and change implementation throughout the entire product life cycle.
  • Knowledgeable in tasks associated with FAA Technical Standard Orders (TSO) and Parts Manufacturer Approval (PMA)
  • Reviews and checks engineering calculations, design models, drawings, and design documents for technical content, errors, notes, accuracy, functionality, and completion.
  • Initiates and executes continuous improvement and strategic initiatives.
  • May represent the company on industry committees and accompanying duties.
  • Must be coachable, goal orientated, self-starter, and excel independently or in a collaborative environment.
  • Consistently, regularly, and predictably at work and on time.
  • Other duties may be assigned as needed.


Qualifications

Education and/or Experience

Bachelor's degree (B. A.) from four-year college or university; and two years related experience and/or training; or equivalent combination of education and experience.

Additional Information

Benefits
  • 401(k)
  • Medical, Dental & Vision insurance
  • Employee assistance program (EAP)
  • Flexible spending account (FSA)
  • Health savings account (HSA)
  • Paid time off
  • Tuition Reimbursement


About Smiths Machine

Smiths Machine is a manufacturing company that specializes in precision machining and assembly services. The company was founded in 1980 and is headquartered in Indianapolis, Indiana. Smiths Machine has a team of experienced machinists and technicians who use state-of-the-art equipment to produce high-quality parts and components for various industries, including aerospace, defense, medical, and transportation. The company's services include CNC machining, turning, milling, grinding, and assembly. Smiths Machine is committed to providing its customers with high-quality products and services and has a reputation for delivering on-time and on-budget.
Learn more about Smiths Machine
Size
15,050 employees
Industry
NASDAQ

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