Applicants must reside and be legally eligible to work in Ontario.

Type: New

Duration: Six (6) Months

This is a Temporary Full-Time Opportunity. As a member of WCH's Information Technology team, the Application Coordinator plays an important role in WCH's transition to an electronic patient record by providing subject matter expertise and leadership for their assigned clinical application both through implementation an on an ongoing basis.

The Application Coordinator is the primary point contact for the assigned application and serves as a bridge between end users and the technical team. The Application Coordinator is required to gain an in-depth knowledge of the assigned application and is responsible for developing specifications for how the application should be configured to support organizational workflows. This role resolves all issues that arise during implementation of their assigned application and must develop an in depth understanding of related organizational policies, procedures, and business operations.

Summary of Duties, but not limited to:

• Develop an in-depth understanding of the assigned application
• Work with end users to understand, document and analyze business and clinical workflows relevant to assigned application
• Leads and provides direction in and document outcomes from workflow validation sessions
• Analyze functionality of assigned application to determine how it should be used to best meet the needs of the end user
• Determines and advises clients on the choices involved in developing application specifications
• Work with end users and the project team to develop system solutions to ensure functionality
• Support full system testing and go-live planning
• Ensure all project work aligns with existing corporate systems and standards
• Establish end user reporting requirements
• Develop and write test plans with expected results for detailed standalone and integrated
• Coordinate, manage, perform and sign-off all testing activities
• Define and coordinate training needs for trainers and users
• Attend regular project status meetings as required
• Maintain current and detailed documentation related to all assigned tasks for due diligence purposes
• Maintain a current understanding of organizational practices and related industry rules and regulations
• Develop and document internal procedures related to assigned application
• Track user issues and related information to support evaluation of potential system enhancement needs

As a role model and champion you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications:

• Completion of an undergraduate Degree in Health Informatics or a related field
• Five (5) years' of progressively responsible and related experience in a directly related field
• Epic OpTime/Anesthesia Certification, preferred
• Ability to travel to the United States to complete training
• Proficiency in MS Office, MS Visio, and MS Project
• Strong ability with system analysis and design
• Excellent problem solving and resolution skills
• Ability to provide exceptional customer service
• Strong organizational skills and the ability to oversee several projects with competing priorities
• Ability to produce high quality reports and meet deadlines
• Strong initiative and self-managing skills.
• Excellent interpersonal skills in order to interact with individuals in a wide range of situations.
• Outstanding verbal and written communication skills.
• Demonstrated record of good performance and acceptable attendance will be considered as part of the selection criteria.
• Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women's College Hospital.
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).