Your role and responsibilities
- Serve as a leader and client advisor in customer experience transformation initiatives focused on Adobe Experience Platform.
- Assist in Driving sales and go-to-market strategy for Adobe-led digital transformation engagements, collaborating closely with IBM's industry teams and alliance partners.
- Lead discovery workshops, architecture assessments, and solution design tailored to clients' marketing and data needs.
- Oversee the end-to-end implementation of Adobe Experience Platform and its integrations with other Adobe
- Experience Cloud solutions (e.g., Real-Time CDP, Customer Journey Analytics, AJO, Target, Campaign).
- Mentor and guide project teams across strategy, design, architecture, and development workstreams.
- Support clients with data strategy, customer segmentation, journey orchestration, and personalization using Adobe tools.
- Stay current with Adobe product innovations, industry trends, and regulatory requirements (e.g., privacy, data governance).
This Job can be performed from anywhere in the US.
Required education
Bachelor's Degree
Required technical and professional expertise
- Minimum of 8 years of experience in digital marketing, customer experience, martech, or data platforms.
- Minimum of 5 years of experience with Adobe Experience Cloud, including 2+ years hands-on or strategic experience with Adobe Experience Platform (AEP).
- Deep understanding of customer data platforms (CDPs), identity resolution, real-time personalization, and journey orchestration.
- Demonstrated success in a consulting or professional services leadership role.
- Experience with business development, solution sales, and relationship management at the executive level.
- Strong understanding of enterprise architecture and integration strategies involving cloud, CRM, analytics, and
- Excellent communication, presentation, and stakeholder management skills
Preferred technical and professional experience
- Adobe or industry certifications in Adobe Experience Platform, RT-CDP, AJO, or Adobe Campaign.
OTHER RELEVANT JOB DETAILSIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
