Job Title: Application Analyst III
Location: System Business Office
Department Name: IT&S Billing
Status: Salaried
Shift: Day
Pay Range: $100,619.00 - $142,124.00 per year
Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
The Application Analyst 3 manages more complex application build, workflow analysis, testing, documentation, and customer support with minimal supervision. This role applies advanced subject-matter knowledge to resolve issues, supports integrated workgroups, contributes to small or medium build efforts, and serves as a knowledge resource for Level 1 and 2 analysts.
As an Application Analyst III, a typical day may include:- Leading assigned application design and build activities with minimal supervision, including workflow analysis, configuration, testing, upgrades, enhancements, and application modifications,
- Coordinating with Operations and stakeholders to evaluate current-state workflows, identify workflow enhancement opportunities, and translate requirements into technology solutions,
- Performing and oversee analysis of necessary application modifications using comprehensive subject matter knowledge to address complex build and support issues,
- Providing advanced troubleshooting, go-live, post go-live, and on-call support for implementation, upgrade, enhancement, and maintenance activities,
- Maintaining customer and project communication through detailed ticket updates, issue documentation, resolution notes, and oral and written communication to project teams,
- Documenting workflows, system changes, decisions, risks, issues, governance materials, and version-controlled project artifacts,
- Developing future-state materials, test scripts, change readiness content, and documentation for new systems, version upgrades, and system modifications,
- Managing projects, small to medium-scale builds, ensuring issue tracking, resolution, closure, and change control processes are followed,
- Collaborating across application, training, operational, and departmental teams to ensure build, documentation, and support activities remain aligned,
- Serving as a knowledge resource and preceptor for Level 1 and Level 2 analysts, validating work and supporting staff development,
- Monitoring application enhancements, industry trends, and future enterprise impacts to inform recommendations within assigned scope,
This Role Might Be For You If you, - Have advanced application knowledge: demonstrates comprehensive subject matter knowledge of assigned applications, workflows, system configuration, and support processes to resolve complex build and operational issues.
- Have critical thinking and problem solving skills: analyzes information from multiple sources, evaluates workflow impacts, identifies root causes, and develops effective recommendations or mitigation plans
- Understanding workflow analysis: evaluates current-state workflows, identifies enhancement opportunities, and translates operational requirements into practical technology solutions
- Have excellent communication skills: communicates clearly and professionally with customers, operational stakeholders, application teams, project teams, and leadership through written documentation, ticket updates, and verbal communication.
- Enjoy collaboration and stakeholder engagement: works effectively across application, training, operational, and departmental teams to align build, testing, documentation, and support activities.
- Enjoy project coordination: organizes and manages small to medium-scale build efforts, tracks issues through resolution, follows change control processes, and supports timely completion of assigned work.
- Mentoring and knowledge sharing: serves as a knowledge resource for Level 1 and Level 2 analysts by sharing expertise, validating work as needed, and supporting staff development,
To Be Considered for the position, you must have:- Bachelor's Degree
- 4+ years of prior application, system build, support, healthcare, or related experience.
Why You'll Love working with us:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
