Exciting Opportunity at MSK: Application Analyst II - Workday Optimization
At Memorial Sloan Kettering Cancer Center (MSK), reliable HR and payroll systems are essential to supporting our mission of delivering world-class cancer care. This role ensures the accuracy, stability, and integrity of Workday HR, Payroll, and integrations through proactive monitoring, testing, and change management to support flawless bi-weekly payroll processing.
Role OverviewTesting Lead- Define testing scope, strategy, and comprehensive test plans for projects. Estimate timelines and resource needs.
- Develop and oversee end-to-end testing strategies for complex, multi-tiered projects
- Monitor test execution, troubleshoot issues, and utilize testing tool; Kainos to ensure timely resolution.
- Lead testing initiatives for ERP Applications
- Consolidate findings into detailed test reports and share quality metrics with management and senior executives
- Maintain data integrity across ERP Records within Workday.
- Document defects using ticketing system and report defects to business owners
- Work in collaboration with Data & Analytics team to build audits & compliance reports
- Support internal audits and compliance reporting.
ERP Support - Monitor system performance and identify opportunities for automation and process improvements.
- Participate and support in Workday releases and upgrades, testing new features, impact analysis, system enhancements
- Support tenant management strategy, including sandbox and production environments - testing
- Review HCM & Payroll audits during payroll weeks to ensure payroll data worthiness
- Troubleshoot system issues and resolve data discrepancies across modules.
- Collaborate with HR, Payroll, and Finance leadership to support operational needs.
- Ensure alignment of Workday processes with organizational policies and regulatory requirements.
- Respond timely to all inquiries
- Run reports for cross-functional teams
Integrations and System Interfaces - Coordinate with IT and vendors on system updates and troubleshooting.
- Ensure data accuracy and security across integrations.
- Develop process & testing documentation.
Key Qualifications - 3-5 years of hands-on experience working with HRIS or Workday, ideally in an administrative capacity
- Familiarity with Workday implementations or system optimization efforts
- Exposure to ERP systems and how they support broader business operations
- Experience working with Kainos is a plus
- Background in healthcare or other large, complex organizations is preferred
- Optional certifications such as Workday HCM, Workday Payroll, or SHRM-CP/SCP
Core Skills - Strong problem-solving and analytical skills with a focus on data integrity and reporting accuracy
- Excellent communication and cross-functional collaboration abilities
- Detail-oriented mindset with a high degree of accuracy and organization
- Process improvement focus with the ability to identify and optimize workflows
- Ability to translate complex business requirements into effective system solutions
Additional Information: - Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday
- Location: Hybrid One time a Month on Site: 633 Third Avenue, New York, NY
- Reporting to: Senior Director, Enterprise Business Application Services
Helpful Links: Compensation Philosophy
Benefits
Pay Range: $114,000.00 - $182,400.00
FSLA Status: Exempt