Job Title: Application Analyst I

Location: System Business Office

Department Name: IT&S Billing



Status: Salaried

Shift: Day

Pay Range: $83,156.00 - $117,458.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Application Analyst I supports the design, build, configuration, testing, documentation, and operational support of assigned applications under guidance. This role assists with workflow build, system changes, issue resolution, go-live support, and on-call coverage while escalating complex issues to senior analysts or leadership.

As an Application Analyst, a typical day may include:

• Supporting application design and build activities for assigned workflows, configurations, screens, templates, data fields, and customer-defined functionality under guidance from senior analysts and leadership
• Participating in workflow review sessions with Operations and application team members to understand business needs and apply approved build standards
• Using external resources and established standards to support best-practice build decisions and maintain synchronization between environments
• Participating in unit, application, integrated, upgrade, and enhancement testing; execute test scripts and document results, issues, and troubleshooting outcomes,
• Providing basic go-live, post go-live, and on-call application support, escalating more complex customer or build issues when appropriate
• Maintaining clear ticket communication with customers, including status updates, resolution notes, and closure documentation for incidents, catalog requests, and enhancements
• Documenting system modifications, workflow changes, decisions, risks, and issues in required tracking tools while maintaining version control
• Following established issue tracking, change control, and escalation processes to support timely resolution and closure of assigned work
• Assisting with future-state materials, training curriculum review, change readiness documentation, and basic process improvement recommendations,

This Role Might Be For You If:

You are adaptable and flexible, demonstrating flexibility with respect to changing end-user business needs.

You have critical thinking skills: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible.

You are dependable, and have the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.

You are detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines.

You take initiative and have the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.

To Be Considered for the Application Analyst I position, you must have:

An associate's degree with 2 or more years of relevant work experience

A Certification in Hospital Billing - Epic

1-2 years of application, system build, support, healthcare, or related experience preferred,

Why You'll Love working with us:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!