Apple

AppleCare BPR Technical Project Manager, Consumer Sales

Apple$120K — $145K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of software technical project management experience
  • Experience managing global projects with regional specifics
  • Strong communication skills for diverse organizational levels
  • Proven ability to build cohesive teams across different groups
  • Background in defining objectives for cross-functional teams
  • Experience with change management in technical programs
  • Bachelor's degree in business or engineering, or equivalent experience

Responsibilities

  • Plan and execute mid to large scale projects
  • Ensure architectural soundness and thorough testing of solutions
  • Oversee resource planning and governance for projects
  • Manage risk and implement change management strategies
  • Facilitate communication across multiple functional teams
  • Orchestrate activities for project success
  • Navigate ambiguity to clarify project objectives

Benefits

  • Work with cutting-edge technologies like AI/ML and automation
  • Engage in diverse, global project environments
  • Opportunity for occasional travel and flexible working hours
  • Collaborate with cross-functional engineering and business teams
  • Possibility of professional growth and networking opportunities
Full Job Description
Description

As a BPR Project Manager you will plan, mobilize, and execute mid to large scale projects, ensuring system solutions are architecturally sound, thoroughly tested, and organizations are ready for process technology changes. You will be the prime mover of your projects including scoping, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. You'll connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make your projects successful. The ideal candidate should have experience managing large global technical projects that interweave multiple functional teams and/or multiple systems.

Minimum Qualifications

8+ years of software technical project management experience

Functional systems projects

Experience establishing a project and its appropriate structure from mobilization through to post launch

Experience supporting system configuration, architecture, and software development life cycles and partnering on technical solutions with engineering teams to influence architecture and integration decisions

Experience with global projects incorporating regional and country-specific details

Possess best-in-class communication and presentation skills (written and verbal) to all levels of an organization, including executives

Ability to form cohesive project teams across disparate organizations and groups

Ability to navigate through ambiguity to clarify objectives and execution plans

Background in defining technical objectives and execution plans for cross-functional engineering and business teams

Incorporate AI/ML, data intelligence, or automation technologies as part of the core SDLC.

Execution of change management within technical program delivery, encompassing stakeholder impact assessment, organizational readiness, training and communications planning, and user adoption for system and process transitions

Ability to occasionally travel and work off/weekend hours to support projects, as needed

Bachelor's degree in business or engineering/technical discipline or relevant proven experience

Preferred Qualifications

Experience implementing Consumer Sales systems projects

Knowledge of systems behavior, architecture, interdependencies and data requirements across AppleCare service, support, and warranty contract sales and operations

Project management certification (PMP or equivalent) or engineering-relevant certification (Six Sigma or similar)

Collaboration directly with hardware engineering, product readiness, and software TPM teams in a technology delivery capacity

Graduate degree in business or engineering/technical discipline

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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