We are seeking an experienced and detail-oriented Production Manager to own the full production lifecycle from costing through shipping. You will work cross-functionally with design, sourcing, product development, sales, and operations while serving as the primary contact with overseas vendors, factories, and QC partners. The ideal candidate is a hands-on problem solver who thrives in a deadline-driven environment and takes ownership of their book of business.
Key ResponsibilitiesProduction Management and Vendor Relations- Manage end-to-end production from costing through shipping; maintain daily tracking and follow-up on all open orders
- Manage WIP and CAP reports; conduct weekly vendor calls via Zoom/Teams to troubleshoot issues and ensure on-time delivery
- Send cost inquiries to vendors; review allocations with Director of Sourcing/Production to align with IMU requirements
- Present open order status at weekly production meetings with senior leadership
Purchase Orders, Costing, and Systems- Complete style setup, PO creation, and Costing Sheet submission in AMT; issue POs to factories and internal teams for tech pack distribution
- Review and update shortage/overage charts; adjust POs accordingly
- Assist Director of Production with costing projects
Quality Control and Compliance- Oversee T&A calendars for all open production; work with tech and design on garment callouts and issues
- Monitor Inline and Final Inspection timelines; review and comment on inspection reports to assess shipping readiness
- Review test reports from third-party labs (Intertek, Bureau Veritas, SGS) for fiber content, care instructions, and attribute testing
- Work with overseas QC teams and factories to resolve quality issues before shipment
Shipping and Logistics- Follow up on ship requests for FOB and DDP shipments; communicate delivery issues to Sales and Operations
- Approve vessel bookings; monitor container bookings with steamship lines and freight forwarders; update shipping charts
- Send monthly open shipment reports to the Hong Kong sourcing team
Trims, Samples, and Packaging- Submit comments for UPC stickers, carton stickers, ticket layouts, care labels, polybag stickers, hangtag placements, and packing/folding instructions
- Review TOP and AD samples for labeling/trim accuracy; track and process production samples (FIT, PP, AD, TOP) per order timelines
- Order trims for domestic orders and price tickets via Fineline/PaxTag; send production packages to customers as required
Customer, Portals, and Financial- Communicate with private label and non-private label customers on approvals, status updates, and portal submissions
- Upload customer attributes and tracking information on retailer portals (Kohl's, BJ's, Marks, licensed brand accounts, and others)
- Review customer compliance manuals and create internal cheat sheets for each account
- Process commercial invoices and chargebacks; maintain master invoice and chargeback tracking charts by season
- Follow up on all invoice payments for import and domestic factories
Requirements- Minimum 5 years of hands-on apparel production management experience, preferably in men's or young men's categories
- Demonstrated experience managing the full production cycle from costing through shipping
- Strong knowledge of import/export processes, FOB and DDP terms, and freight logistics
- Experience working directly with overseas factories, vendors, and QC teams
- Proficiency with retailer compliance portals and customer requirements
- Strong understanding of garment construction, trims, labeling, and packaging
- Excellent organizational skills; ability to manage multiple seasons and accounts simultaneously
- Strong communication skills for vendor, customer, and cross-functional coordination
- Proficiency in Microsoft Office, especially Excel for tracking and reporting
Preferred- Experience with AMT (Apparel Management Technology) system
- Experience managing production for major national retailers (e.g., Kohl's, BJ's, Burlington)
- Familiarity with third-party testing labs and testing protocols
Compensation & Benefits- Salary range: $90,000 to $120,000, commensurate with experience
- Discretionary annual bonus in December
- 401(K) with $1,000 company match & profit sharing (eligible after 1 year)
- 5 PSST days, 10 Vacation Days
- Company holidays including closure between Christmans and New Year's
- Hybrid schedule: 8:30 am - 5:00 pm (on-site Monday through Thursday, remote Friday)
- Business casual work environment
Work Location: NYC
