Why us, why now? The Senior Product Manager in this role leads the evolution and operational excellence of the ERAS external integration ecosystem, including APIs, web services, and other data exchange capabilities. This position manages the modernization of data exchange services, operations of critical integrations and ensures secure, governed, and resilient data connectivity for all shared users.
How you will make an impact? API Roadmap & Lifecycle:- Manage the multi-year roadmap for the ERAS integration system, including both ERAS-native APIs and the partner-managed endpoints. Balance the delivery of high-value new capabilities with the strategic retirement of legacy endpoints to reduce technical debt.
- Define requirements for modern developer resources that simplify how external teams interact with ERAS data.
- Drive the strategic transition of legacy data service to modern standards by defining the business case, partner migration roadmap, and success criteria; collaborate with engineering leads who determine the technical implications.
Technical Product Ownership:- Serve as the product owner for all integration initiatives and coordinate across engineering, data, and operational teams to drive delivery and ensure alignment across.
- Evaluate and translate complex technical specifications into high-quality backlogs and user stories.
- Conduct discovery with stakeholders to identify opportunities for integration-led improvements that enable ERAS Application product managers to enhance the end-user experience.
- Lead technical conversations with external and internal engineering teams to ensure API SLAs, technical documentation, and bi-directional contract adherence are maintained.
Product Health & Incident Strategy:- Manage the end-to-end reliability and developer experience of the API ecosystem.
- Monitor performance and lead the business-side response for production issues, ensuring communication with external partners during service interruptions.
Platform Governance & Policy:- Establish, manage, and enforce business rules for data entitlements and API usage.
- Ensure all data-sharing practices align with organizational risk standards, data access policies, and external contractual agreements.
What you will bring to the roleRequired Qualifications:- Minimum Education: Bachelor's Degree
- 5 - 7 years of related work experience
- API Lifecycle Management:
- Proven experience managing the full lifecycle of APIs, including sunsetting legacy endpoints and maintaining developer-facing documentation.
- Data Governance & Security:
- Experience establishing business rules for data entitlements, ensuring integrations comply with organizational risk standards and contractual data-sharing agreements.
- High-Stakes Operational Support:
- Experience managing production health and business-side incident response for mission-critical services during peak volume or milestone events.
- Systems Thinking:
- Ability to manage bidirectional dependencies where the product relies on both native data and partner-managed endpoints.
Preferred Qualifications:- 5 years of API product management experience.
- Proven track record of successfully leading the strategic transition of legacy data services to modern standards and managing partner migration roadmaps.
- Experience managing products that require secure, governed, and resilient data connectivity for thousands of concurrent users during peak windows.
- Familiarity with data protection standards relevant to education or healthcare.
Certifications:Certified Scrum Product Owner (CSPO)
Remote Work EligibilityThis position is eligible for remote work in the contiguous US
Compensation Grade Range$115,855.00-$136,300.00
Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors may include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, as well as internal equity, market, and business considerations.
If a bachelor's degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience.Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name.BROWSER REQUIREMENTS: Applications must be submitted using Chrome, Mozilla Firefox, Safari, or Microsoft Edge. 
