ServiceNow

Anaplan Product Specialist

ServiceNow$110K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years as a business analyst or functional consultant
  • 3+ years of experience with Anaplan
  • Strong understanding of enterprise financial and operational planning processes
  • Proven project and program management skills
  • Experience in user enablement and change management
  • Familiarity with Sales CRM platforms like Salesforce
  • Excellent communication and presentation abilities

Responsibilities

  • Partner with global teams to improve planning processes using Anaplan
  • Lead optimization of Anaplan implementations and business processes
  • Manage cross-functional Anaplan initiatives and timelines
  • Design and deliver Anaplan training and documentation
  • Coordinate User Acceptance Testing and manage user adoption
  • Collaborate with technical teams to define requirements
  • Support post-implementation efforts and enhancements

Benefits

  • Flexible working arrangements
  • Access to continuing education and professional development
  • Opportunities for career advancement
  • Collaborative work environment
  • Health and wellness programs
Full Job Description
Job Description

What you get to do in this role:
  • Partner with global business owners across GTM Planning, Sales Operations, and Finance to understand planning processes, identify process improvement opportunities, and design solutions using Anaplan
  • Lead end-to-end business process design and optimization for Anaplan implementations and enhancements; translate complex business requirements into functional specifications and use cases
  • Own project management and coordination of cross-functional Anaplan initiatives including Sales CRM Integration, Capacity Planning, Financial Planning, and GTM Coverage enhancements; manage timelines, deliverables, and stakeholder expectations
  • Design and deliver comprehensive Anaplan enablement programs including training curricula, user documentation, system guides, and best practice playbooks for diverse user audiences
  • Manage and coordinate User Acceptance Testing (UAT) planning, execution, and issue resolution; drive user adoption and minimize go-live risks through effective change management
  • Collaborate with Anaplan technical specialists, IT teams, data analytics, and business partners to ensure requirements are clearly defined and solutions are technically feasible and properly integrated
  • Communicate functional and business requirements effectively between business stakeholders, technical teams, and leadership; distill complex planning challenges into clear problem statements and recommended solutions
  • Conduct post-implementation business support including troubleshooting user issues, gathering feedback, and identifying enhancements for continuous improvement
  • Proactively identify process improvements and business optimization opportunities; design solutions that enhance planning efficiency, data accuracy, and decision-making speed
  • Mentor junior business analysts and functional team members on Anaplan planning methodologies, best practices, and business process design principles
  • Manage multiple concurrent projects and workstreams; prioritize competing business needs and deliver results against aggressive timelines
  • Contribute to the development of Anaplan governance frameworks, process documentation, and operational standards


Qualifications

To be successful in this role you have:
  • 5+ years of business analyst or functional consultant experience; 3+ years working with Anaplan as a functional user, business analyst, or enablement specialist (technical model building expertise not required)
  • Deep understanding of enterprise planning processes including Financial Planning & Analysis (FP&A), operational planning, quota/territory planning, or capacity planning
  • Proven experience gathering requirements, designing business processes, and translating business needs into functional specifications and use cases
  • Strong project and program management capabilities with ability to manage complex, multi-workstream initiatives across geographically distributed teams
  • Demonstrated expertise in change management, user enablement, and training delivery; ability to drive adoption and overcome resistance to change
  • Experience managing UAT planning and execution for enterprise systems implementations or enhancements
  • Strong business partnership skills and proven track record of successfully driving cross-functional initiatives, coordinating complex stakeholder relationships, and influencing without authority
  • Familiarity with Sales CRM platforms (Salesforce, Varicent, or similar) and understanding of Go-To-Market planning, sales processes, and quota management
  • Excellent communication and presentation skills; ability to articulate complex business requirements to technical teams and communicate technical concepts to non-technical stakeholders
  • Experience with AI-driven insights and analytical thinking about how to optimize planning processes and decision-making workflows
  • Senior-level competencies: leadership presence, mentoring ability, and strategic thinking about planning maturity and business capability development
  • Nice to have: ServiceNow platform familiarity, experience with Pigment or other reporting/analytics tools, knowledge of Snowflake or data warehouse concepts, or background in management consulting


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

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Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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