The Analytics & Integrations Developer will support reporting, analytics, data integration, and business enablement across Troon's UKG Pro and UKG Pro Workforce Management (WFM) platforms. This role serves as a key technical resource within IT, responsible for developing reporting solutions, supporting enterprise integrations, improving data quality, and partnering with business stakeholders in Human Resources and Finance to enable informed decision-making.
The position will work closely with Human Resources, Payroll, Benefits, Finance, Operations, and executive leadership to gather requirements, develop solutions, and communicate outcomes in a clear and professional manner. Success in this role requires strong technical aptitude, excellent communication skills, professional maturity, and the ability to translate business needs into practical technology solutions.
This is a hands-on development and support role intended for junior to senior-level professionals who enjoy solving business problems through data, analytics, and system integrations.
Key Responsibilities: Analytics Development & Reporting- Design, develop, maintain, and support enterprise HRIS reporting and analytics solutions across the UKG ecosystem.
- Create reports, dashboards, and data visualizations using:
- UKG People Analytics (Cognos BI)
- UKG Pro WFM Data Views and Reports
- UKG Workforce Intelligence Hub (Google Looker)
- Related reporting and analytics platforms
- Partner with business stakeholders in Human Resources and Finance to gather requirements, define reporting needs, and validate outcomes.
- Ensure the accuracy, consistency, and integrity of reporting data.
- Troubleshoot reporting issues and recommend improvements to reporting processes and data quality.
- Assist with training, knowledge transfer, and user adoption efforts for reporting and analytics tools.
- Support reporting standardization and data governance initiatives across the organization.
Integration Development & Support- Develop, configure, test, document, and support integrations between UKG and other enterprise applications.
- Support integrations utilizing:
- UKG Pro APIs
- UKG Pro WFM APIs
- UKG Integration Tools
- Integration Hub (iHub)
- Data Import Tool
- Boomi and similar middleware platforms
- Web services and related technologies
- Monitor and troubleshoot integration processes to ensure reliable operation.
- Work with internal and external partners to resolve integration issues and implement enhancements.
- Contribute to integration standards, documentation, and best practices.
- Ensure integration solutions align with established security, compliance, and data governance requirements.
Business Partnership & Solution Delivery- Collaborate with Human Resources, Finance, Operations, and other business teams to understand operational requirements and priorities.
- Translate business requirements into effective reporting, analytics, and integration solutions.
- Participate in system implementations, enhancements, testing activities, and production support efforts.
- Prepare professional documentation, status updates, requirements summaries, testing results, and user-facing communications.
- Present technical concepts and solution recommendations to both technical and non-technical audiences, including senior leaders.
- Build trusted relationships with stakeholders across the organization while maintaining a high level of responsiveness and customer service.
Data & Analytics Collaboration- Develop a strong understanding of UKG Pro and UKG Pro WFM data structures and reporting frameworks.
- Partner with enterprise analytics teams to support broader data initiatives and reporting strategies.
- Assist with integrating UKG data into enterprise reporting and analytics environments.
- Support cross-platform reporting and data analysis initiatives involving solutions such as Microsoft Power BI and related platforms.
- Participate in efforts to improve data accessibility, reporting consistency, and analytical capabilities across the organization.
Qualifications:Required:- 4+ years of experience supporting HRIS, HCM, Workforce Management, analytics, reporting, integrations, or enterprise business applications.
- Experience developing, maintaining, validating, or supporting reports, dashboards, analytics, or business intelligence solutions.
- Working knowledge of Human Resources, Payroll, Benefits, Workforce Management, Talent Acquisition, or related business processes.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to communicate effectively with both technical and non-technical audiences.
- Demonstrated ability to gather requirements, document processes, and translate business needs into system solutions.
- Strong project management and organizational skills, with a proven track record of managing multiple initiatives simultaneously, honoring commitments, proactively identifying risks, and delivering high-quality results within established timelines.
- Professional presence and the ability to interact confidently with business stakeholders and executive leadership.
- Demonstrated professional maturity and discretion when handling highly confidential information, including payroll, compensation, personal identifiable information (PII), and other sensitive employee data.
- Commitment to data privacy, security, compliance, and governance best practices.
Preferred:- Experience with UKG Pro and/or UKG Pro Workforce Management platforms.
- Experience with UKG People Analytics (Cognos BI).
- Experience with UKG Pro WFM reporting, Data Views, and workforce analytics.
- Experience with Google Looker, Power BI, Cognos BI, or other enterprise analytics platforms.
- Experience with API-based integrations and integration troubleshooting.
- Familiarity with UKG integration tools, Boomi, middleware platforms, or similar technologies.
- Knowledge of data governance, reporting security, and access management concepts.
- Experience participating in HRIS, payroll, benefits, workforce management, or enterprise application projects.
- Experience with Azure DevOps, Jira, Smartsheet, Microsoft Project, or similar project management tools.
- Experience supporting multi-location or multi-state heavy retail/hospitality organizations
Knowledge and Skills:- Strong understanding of reporting, analytics, and data management concepts.
- Ability to learn and apply technical knowledge across multiple systems and technologies.
- Strong customer-service mindset with an emphasis on business partnership.
- Excellent written and verbal communication skills.
- Ability to explain complex technical concepts in clear business terms.
- Sound judgment and professional presence when interacting with leaders at all levels of the organization.
- Strong collaboration skills and ability to work effectively across IT and business teams.
- Demonstrated ownership, accountability, and reliability in managing assigned work, following through on commitments, and delivering results within agreed-upon timelines.
- Ability to operate successfully in a fast-paced environment with changing priorities.
- Commitment to continuous learning and professional development.
Education Requirements:- Bachelor's degree in information systems, Computer Science, Business Technology, Data Analytics, or a related field; or equivalent combination of education and relevant experience.
Physical Requirements:- This position operates primarily in a professional office environment.
- Prolonged periods of sitting and working on a computer.
- Must be able to communicate effectively with team members, business stakeholders, and external partners.
- Occasional travel may be required for meetings, project activities, or team collaboration.
