Tata Consultancy Services

Analyst

Tata Consultancy Services$120K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Salesforce testing methodologies
  • Proficiency in Salesforce Sales Cloud, Service Cloud, and custom solutions
  • Experience with test automation tools like Provar and Selenium
  • Strong understanding of API and integration testing
  • Ability to analyze and document defects with root cause analysis
  • Familiarity with Agile deployment practices

Responsibilities

  • Design and execute comprehensive test plans and scenarios for Salesforce
  • Conduct functional, regression, integration, and UAT testing on Salesforce features
  • Validate workflows, reports, dashboards, and automations in Salesforce
  • Collaborate with development and business teams to resolve defects
  • Perform API and integration testing for external system interactions
  • Document test results and track defect resolutions effectively
  • Ensure compliance with security and quality standards during releases

Benefits

  • Discretionary annual incentive
  • Comprehensive medical, dental, and vision coverage
  • Maternal and parental leave options
  • Auto and home insurance provisions
  • 401K plan with performance bonus
  • Training and certification reimbursement opportunities
  • Vacation, sick leave, and paid holidays available
Full Job Description
Must Have Technical/Functional Skills

Salesforce Test Design & Execution Design and execute test plans, test cases, and scenarios for Salesforce implementations including Sales Cloud, Service Cloud, and custom solutions.

Comprehensive Testing Coverage Perform functional, regression, integration, and UAT testing to ensure Salesforce features meet business and technical requirements.

Salesforce Configuration & Data Validation Validate data integrity, workflows, validations, reports, dashboards, and automation using Flows, Process Builder, and Apex triggers.

Integration & API Testing Execute API and integration testing to validate Salesforce integrations with external systems and downstream applications.

Test Automation Support Support and enhance Salesforce test automation efforts using tools such as Provar, Selenium, and Salesforce DX where applicable.

Defect Management & Root Cause Analysis Analyze test results, document defects with clear root cause analysis, and track issues through resolution using defect tracking tools.

Cross-Functional Collaboration Collaborate closely with Salesforce developers, administrators, business analysts, and product owners to ensure timely defect resolution and release readiness.

Quality, Security & Release Compliance Ensure Salesforce releases adhere to quality standards, security requirements, and Agile deployment best practices.

Roles & Responsibilities
• Design and execute test plans, test cases, and test scenarios for Salesforce applications, including Sales Cloud, Service Cloud, and custom implementations.
• Perform functional, regression, integration, and UAT testing to ensure Salesforce features meet business and technical requirements.
• Validate data integrity, workflows, validations, reports, dashboards, and automation (Flows, Process Builder, Apex triggers).
• Collaborate closely with Salesforce developers, administrators, business analysts, and product owners to identify defects and ensure timely resolution.
• Execute API and integration testing for Salesforce integrations with external systems.
• Document test results, log defects with clear root cause analysis, and track issues through resolution.
• Ensure Salesforce releases comply with quality standards, security requirements, and deployment best practices in Agile environments.

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $120,000- 130,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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